Do not use outside the UK
107 euro bill
dhl says i have to pay 57 euro tax to receive my bottles.
I ask id i can return and get a refund they say yes minus import tax.
I ask Dhl if there are any costs on not accepting the package and to return it to sender. They say There is not.
I inform masters of malt the package is coming back at the earliest day possible but then they say o no sorrie you have passed the ultimate day of return possible.
SCAM/BULLSHIT misrepresentation and everything else if you ask me.
I do not recommend this site for outside of the UK
Reply from Master of Malt
Thank you for your feedback. We're sorry to hear that you were disappointed with your experience.
Import duties, taxes and customs charges for deliveries outside the UK are set by the destination country and are not included in our product or shipping prices. These charges are highlighted during the checkout process, as they are payable by the recipient before delivery can be completed.
We'd be happy to review the details of your order and the communication you've had with our team. If you haven't already, please contact us directly with your order number so we can look into this further.
Kind regards,
Jemima - Customer Service