CH

Charlie

Canada

Reviews

Review of Sklum


Rated 5 out of 5 stars

everything great

June 12, 2026

Reply from Sklum

Thank you very much for sharing your experience! We are glad to hear that everything was great. Your satisfaction is our priority.

Sklum.com Customer Service

Review of Kemet & Hapi

Review of Vitaly Design


Rated 1 out of 5 stars

necklace warped out of shape after less…

necklace warped out of shape after less than one month of wear. When I reported the issue I was told that "the warranty does not cover wear and tear". The whole experience was icky, poor customer service, and disingenuous communication, I did not get the impression they wanted to help me at all. I have no idea what warranty would cover if not something that breaks immediately.

February 24, 2025
Unprompted review

Reply from Vitaly Design

Hi Charlie,
We're sorry that you were unhappy with the outcome of your warranty claim. While our policy covers a wide array of manufacturing issues, our warranty policy does not cover damage incurred through daily customer wear, even if the damage is accidental or unintentional.

While we realize this was not an ideal conclusion for you, we are still here to assist you anytime at info@vitalydesign.com

Review of MarcoMoreo Milano

Review of Manière De Voir


Rated 1 out of 5 stars

will fall apart after one wear

Bad quality and they don't stand behind their products at all.

I bought a pair of leggings that fell apart on the first wear. When I contacted them with photos they were not concerned about the quality whatsoever. Sadly I had waited over a month to wear them for the first time so they refused to even discuss a repair or replacement.

It is pretty sad that their tagline is "buy once, wear forever"

will certainly never purchase anything from them again.

October 15, 2023
Unprompted review

Review of Reformation


Rated 5 out of 5 stars

Just Great

Just Great. Ordered using the wrong card and the company immediately refunded so I could fix it. The import duties are included when shipping to Europe. So far a wonderful experience.

May 15, 2022
Unprompted review

Review of polette


Rated 2 out of 5 stars

my glasses broke in less than a year

my glasses broke in less than a year - and when i contacted customer service about them, they refused to replace them. - After their reply below I contacted again - they still refused to replace them.

Poor quality.

February 15, 2022
Unprompted review

Reply from polette

Hello,

Thank you for your reply.

We are sorry to read that you are experiencing a problem with your polette.
Be reassured, your polette has a 2 years guarantee for defect product.

We are not able to contact you with your Trustpilot username, however, our team is available on chat, email and social networks to bring you an answer within 48 hours.

We stay close to your situation, have a nice day!

Review of FlightHub