We live on the 5th floor and DHL is the only shipping company that actually rings the doorbell and delivers packages to our door. All other companies leaves a note that we were not home, although I work from home. You can count on DHL, greatly appreciate your service!
March 31, 2026
Reply from DHL Express Danmark
Hi Maria,
Thank you very much for sharing your feedback. We are pleased to hear that our couriers consistently reach your address and provide the level of service you expect. Ensuring reliable doorstep delivery is important to us, and it is great to know it makes a difference for you. We truly appreciate your trust in DHL and look forward to continuing to serve you.
Hvorfor aflevere en pakke 2 kilometer fra vores bopæl, når der er flere pakkeshop få meter fra vores adresse? Når vejene er ufremkommelige på cykel som i øjeblikket og chaufføren sidder i en bil - virker det egentlig ret som dum og som dårlig service.
February 18, 2026
Reply from GLS Denmark
Hej maria
Tak fordi du hjælper os med at blive bedre 💙
Jeg beklager, at den valgte pakkeshop har givet anledning til besvær.
Jeg kan se din afsender, har bestilt pakken med levering til denne PakkeShop 📦
Hvis du havde forventet andet, vil jeg anbefale du kontakter din afsender.
I was working from home all day, however no one rang the doorbell and the parcel was delivered to a parcel shop
December 22, 2024
Reply from DHL Express Danmark
Hi Maria,
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced regarding the delivery of your package. We understand how frustrating it must have been to collect your parcel from a pick up point especially when you were home all day. We will make sure to pass the feedback to the responsible department.
Vi holder meget af angulus og vores datter har haft sko & støvler fra jer siden vuggestuen. Nu er hun 7 og skulle have vinterstøvler, men begge tilsendte par (vi returnerede det første) har været umådeligt stive i læder & såler. Vi har haft dem på varmeapparat fordi vi kunne Google os til at det skulle hjælpe på rågummi sålerne, men uden held.
November 28, 2023
Reply from ANGULUS
Hej Maria Beklager at høre at I modtog stive vinterstøvler. Det skulle gerne kunne afhjælpes ved at få dem varmet op, som du selv skriver. Beklager det ikke lykkes. Bedste hilsner Rikke/TEAM ANGULUS
Pakken var omhyggeligt pakket ind, der var tydeligt skrevet på pakken, at den skulle behandles varsomt. Men alligevel havde det ene hjørne en bule og vasen indeni slået i skår.
I stayed home to receive my parcel as scheduled, but suddenly I received a text that they couldn’t deliver (!?) As I was home, I find this very frustrating- my name is on the door phone and it works. Please deliver parcels to the address as required.
July 16, 2021
Reply from DHL Express Danmark
Hi Maria,
Thank you for taking the time to review our services. I understand the frustration of having your package delivered to a store, when expecting it delivered at home. I apologize for the inconvenience it has caused you and I wouldn’t be satisfied with the service either if it was me.
I checked up on your delivery and the driver was on your address according to the GPS in the car. DHL Express usually delivers to stores, so that our customers still have the opportunity receive the package the same day it was tried delivered even if they were not present when the courier was on the address.
I will be passing on your feedback and experience to our courier department.
I hope you have good day despite the circumstance of your delivery.
Købte to saltstens lamper, den ene kom frem flækket i to dele. Efter ar have kontakter dem blev heldigvis hurtig tilbudt en ny. Lidt omstændigt med afhentning, men det lykkedes så fint. Så anbefalinger herfra!
jeg skulle modtage en ganske lille pakke. den kunne desværre ikke være i postkassen og så skulle den pludselig hentes i en grønthandler. Det er fint nok, men selvfølgelig også lidt irriterende når man ved at der kun bliver ringet på mens man er på arbejde. i sidste ende var det ikke postdanmarks skyld, da det jeg havde købt var overindpakket.
Det eneste jeg vil sige postdanmark på er, at det for alvor er blevet alt for dyrt og at man godt kan savne almindelige posthuse af og til.