It is a complete scam. I bought a dress in size small and it didn’t even fit under my bum, I am 5’3 so I’m short. The sizes are off and the quality is really poor. Not worth the money, don’t waste your time and also they wanted to me to send it back to china at my own expense
I purchased a pair of shorts for £49. Delivery fee of £5.95 The shorts arrived and they were a small size 8 and also bad quality - see through. I raised a return and I am not allowed to have my money back but store credit instead AND I was charged a £7 handling fee. i have lost £13 for delivery and I cannot get my money back for bad fitting shorts that are bad quality! This is just a con, unless you want to get ripped off do not buy from this store.
August 7, 2026
Unprompted review
Reply from FREDDY USA
Hi Vesna, we’re sorry to hear that you were disappointed with your purchase and overall experience.
As your order was placed during our 50th Anniversary Sale, it was subject to the specific sale terms and returns policy applicable to the promotion. Eligible returns from this sale are processed for store credit, with the applicable return handling fee deducted, as outlined in our returns policy.
We’re sorry that the fit and material did not meet your expectations. We understand this was not the outcome you were hoping for, and while we appreciate that our returns policy may not suit everyone, we aim to make the applicable terms clear and available prior to purchase and throughout the returns process.
Thank you for taking the time to share your feedback. -The Freddy Team
Do not trust this company. I purchased some elixirs when they were branded dinosaur with no noticeable affect. I then tried to contact them on numerous occasions and they have ignored my emails.
I bought some lingerie (not underwear) and requested a refund and they have not bothered to respond. You should not have to specifically request a refund if something doesn’t fit.
May 14, 2026
Unprompted review
Reply from Lovehoney
Hi there,
Thank you for contacting Lovehoney.
I am sorry to hear that you have not heard back from us just yet.
I have contacted you directly via email to get this resolved for you.
If there was a 0 star I'd use it, the BIGGEST waste of time ever. This app has so many issues it crazy and ive never seen anything like it, i have tried 3 times to sit the exam and I give up. I have asked for a refund. Microsoft need to do better!!!!
These guys really are the best. When I missed my flight and had to come back on the same day they were so so understanding and offered their help in every way. They were excellent and really helped me in my time of need. I can’t tell you how much I appreciated their help. Highly recommend
I bought a pair of faux leather trousers. When received they did not look the same colour as on the website and the fit was not right. When I started the refund, the website said I was not entitled to it. Having read the refund policy there are various levels of refunds and exchanges you are entitled depending on how much the clothes are discounted. I do not see how you can refuse to refund, exchange or even provide a store credit note on items you are selling online. The fit is not always guaranteed and in this instance the product looked different. I have emailed the company with no response. They scam people in this way.
October 15, 2024
Unprompted review
Reply from Freddy Store UK
Hi Vesna, Thank you for reaching out and bringing this to our attention. We sincerely apologize for any frustration you’ve experienced.
We want to assure you that Freddy is a legitimate company, and our goal is always to provide excellent service and high-quality products to our customers. We're more than happy to assist you with this issue.
Regarding your refund request, we have already replied to your email with all the details needed to return your order. If you didn’t receive our previous response, I’ve now forwarded the message again to ensure you have the necessary information.
Words cannot describe how amazing Streamline are, my experience from the beginning has been extremely positive. Streamline take the time and care to help you work out what treatment is right for you, they make sure that you are well informed and discuss the options with you in detail and make sure that you are absolutely certain and happy with the way forward before proceeding. This is very important because you don’t jump in being uninformed. I was lucky enough to have Dr Shaw Somers operate one me and he really is one of the friendliest and caring doctors, I also feel confident knowing that he is the best in the business and that assurance is key when you are recovering. I am currently 7 weeks post op and the after care I’ve received has been amazing, especially in the first few days after the surgery, the team are there to help you in you have any worries, answer any questions and generally provide you with reassurances if you are worried. I’m so happy I went with streamline instead of going abroad as support post op, especially dietary is key. I’m happy to now be moving into the next chapter of my life.
Efficient, great communication, excellent service, highly recommend
May 21, 2021
Reply from Litta™ - Waste Removal Service
Hello, Thank you for leaving us a review on your recent experience with LITTA! The team are pleased you would recommend us. We appreciate your positive words and we would love to hear from you again soon. Kind regards, Deborah from LITTA 💚
I’m sorry to have to write this review as bad. I ordered a next day delivery wine on the 26th March and received it on April 16th. I did not reviver an order confirmation and I had to ring myself to find out where my order was a week later. No communication from the supplier. If I have known I’d have to wait almost 3 weeks, I would not have bothered.
April 16, 2020
Unprompted review
Reply from Slurp.co.uk
Hi, I am sorry for the delay with your wine. I have sent you an email. Best wishes and stay safe, Hannah
Also biggest mistake of my life too. I spent a fortune on a penthouse apartment overlooking the Thames buying off plan. I could have done better at building it than Galliards, the workmanship was SO poor, the carpet was 1.99 psq. It was sold as a luxury apartment and ITS TINY!!! There is no security inside the building and we have been subject to many robberies and weirdos wandering in off the street, they have raised our annual lease payments, I pay almost £5K a year. There is absolutely NOTHING I like about this flat, have been so ripped off. I am so angry and now I cant even sell it as another developer is building across the road and blocking all views of the Thames and we were not part of the consultation period, with the poor quality of the flat and this I stand to loose over 100K. DO NOT BUY GALLIARDS!
DO NOT USE THIS COMPANY!!!!! THEY HAVE OUT ME THROUGH HELL. I MADE A CLAIM 9 WEEEKS AGO AN DTHEY KEEP MESSING ME AROUND. CLAIMING INSURANCE WITH THEM IS WORSE THAN A MORTGAGE, YOU HAVE TO SUPPLY SO MANY DOCUMENTS AND USUALLY WAIT 3 DAYS TO A WEEK BEFORE THEY RESPOND. I WAITING ONE MONTH AFTER THEY SAID THEY WILL PAY, TURNS OUT THEY HAD WRONG IMEI NUMBER. THEY ARE STILL EMAILING ME FOR DOCUMENTS. DO NOT USE EVER!!!!!
I couldn’t type in the card numbers on my work laptop
March 26, 2018
Unprompted review
Reply from BYOjet
Hi Vesna Angeleska,
Thank you for your review.
We apologise that you were unable to enter your payment details on your work laptop. We are grateful that you proceeded to undertake your booking and was able to do so successfully. Are you able to advise which internet browser you were using in order to investigate the initial issue encountered further?
Orpington branch are the worst ever, the sales person lied to us and said we would get free pillows and when I rang them to enquire, a guy called Lee was so absolutely rude to me, didn't even want to listen to what I had to say, talked over me and kept repeating the same thing until I gave up. The most awful customer service!! If there was a misunderstanding then fine, let's talk about it, instead I was just ignored.
August 26, 2017
Unprompted review
Reply from Bensons For Beds
Hello Vesna,
Thank you for your message and I am very sorry to read that you feel you have been lied to and have received bad customer service. I will be passing on your comments for feedback and improvement so that we can improve from your complaint. I can see that we have been able to resolve your complaint but I would like to apologise for any inconvenience that has been caused. Thanks, Louise