RO

Rodney

Spain

Reviews

Review of compramostucoche.es


Rated 1 out of 5 stars

an absolute con - be aware - dont use them

had to attend twice - representative rude - using a "depth of paint" measure both unreliable and unrealistic to criticise this little used and in perfect condition car - I realised straight away this is a con - and left - awful waste of my time!!!!!

August 5, 2026
Unprompted review

Reply from compramostucoche.es

Hello, Rodney. In light of the review you left, we would appreciate it if you could explain what you consider to be a scam, as our way of working is clearly explained on our website, both in the Frequently Asked Questions section and in our terms and conditions. Additionally, our appointments are free of charge and come with no obligation, so we do not understand what may have happened that led you to use this expression to summarise your experience. The sale price we offer is based on the information provided to us, taking into account the vehicle’s condition, its details and its marketability. We understand that, if the offer was set at that amount, it was because it was the best possible price, whether due to the vehicle’s age, condition, marketability, or a combination of all these factors. If you would like to contact us, we are available at info@compramostucoche.es

Review of Autohero España


Rated 1 out of 5 stars

the worst experience of my life

the worst experience of my life. I arrived at Habaneras early, however the "hut" they use is so tucked away it took a good 15 minutes to find. I was told that the person to do the appraisal had just gone and come back tomorrow!!! On arriving back the next day the same man was actually doing the appraisal. He took the car round the block with me in it - immediately saying that the car was wrongly appraised and saying it was worth 2 k less than our written one. He then got out a "paint thickness measurer" (electric) and on seeing the car was perfect leaned the machine slightly so it gave a different reading. Then started to shout loudly that the car had been in a collision - i spoke no more to him and left - this is an obvious scam and i would recommend no one uses this company. - please be aware!!!!!!
i have ben asked by compramostucoche to write more in order that they can address my problems - FOR THE AVOIDANCE OF ANY DOUBT WHATSOEVER - the representative was aggressive and my 4 year old car with just 25k kilometers was in perfect shape - my sife is the only user and it is only drivenlocally with no bumps or scrapes. The representative took the car for a trip around the car park and became aggressive in his attitude stating 3 or 4 weeks settlement and that the appraisal (th only thing that got me there was too high) he then suggested 20 k - the appraisal was 21,450. He parked up the car and started takiing a number of photos - then he pulled out a pen like instrument and started moving it around the paintwork - he got different readings on the curved parts to the straight over the rear wheel arch. Please check the reliability of these things on Google - they are totally unreliable - the paintwork on this car is perfect!!!! I saw the scam and said no more to him collected my paperwork and left. He did not admit to being the appraiser on my first visit. The car is now sold, however the company had the affrontery to send me a new appraisal for 6 k less the following day - i can not warn you strongly enough - DONT GO NEAR THEM !!!!!!
La peor experiencia de mi vida. Llegué temprano a Habaneras; sin embargo, la "caseta" que utilizan está tan escondida que tardé unos buenos 15 minutos en encontrarla. ¡¡¡Me dijeron que la persona encargada de la tasación acababa de marcharse y que volviera al día siguiente!!! Al regresar al día siguiente, resultó que el mismo hombre era quien realizaba la tasación. Dio una vuelta a la manzana con el coche conmigo dentro y, de inmediato, afirmó que el vehículo había sido mal tasado, asegurando que valía 2.000 menos de lo que indicaba nuestra tasación por escrito. Luego sacó un medidor electrónico de espesor de pintura y, al ver que el coche estaba impecable, inclinó ligeramente el aparato para obtener una lectura distinta. Acto seguido, empezó a gritar que el coche había sufrido un accidente; no le dirigí ni una palabra más y me marché. Es una estafa evidente y no recomiendo a nadie utilizar esta empresa. ¡¡¡¡¡Por favor, tengan cuidado!!!!!
i researched the paint measuring machine on youtube.com- This will tell you that flat surfaces give different readings to curved surfaces and other "mistakes" that can be made. It is basically a floored way of checking paintwork. a complete scammer.
He buscado información sobre el medidor de pintura que utilizaba: on. Utube - Ahí se explica que las superficies planas ofrecen lecturas diferentes a las curvas, así como otros «errores» que se pueden cometer. Básicamente, es una forma poco precisa de comprobar el acabado de la pintura. un auténtico estafador«Compramostucoche» me ha pedido que dé más detalles para que puedan resolver mis problemas —PARA EVITAR CUALQUIER TIPO DE DUDA—: el representante se mostró agresivo y mi coche, de 4 años y con solo 25 000 kilómetros, estaba en perfecto estado; mi mujer es la única usuaria y solo se utiliza para desplazamientos locales, sin baches ni arañazos. El representante dio una vuelta con el coche por el aparcamiento y se mostró agresivo en su actitud, afirmando que la liquidación tardaría tres o cuatro semana
I have answered to the link .compramostucoche.es. - if this is not you something has gone badly wrong


August 4, 2026
Unprompted review

Reply from Autohero España

Good afternoon Rodney,
Thank you very much for your response. We have verified that we have no record of any interaction with your data at Autohero. We also do not have an office in ""Habaneras,"" so we cannot assist you in this case. Perhaps your experience was with another company.

We apologize,
Best regards.

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