United Kingdom
Review of outdoortoys
Product arrived with a number of parts affected by severe cracks - not due to sweating or natural expansion as I was told but rather how they had been stored. Raised query with customer service and replacement parts received in similar condition. Raised further complaint to be told I am now outside of 14 days - despite this being raised the day original order received. Poor customer service
Review of Jet2holidays
Review of DRAINAGE SUPERSTORE
Review of Gravelmaster
Prompt delivery with updates throughout, exactly as samples ordered
Review of The Nursery Store
Placed an order online over 3 weeks ago. Since receiving the initial confirmation I have heard nothing, despite calling and following their message request to email - which I have 3 times. Running a business myself i fully appreciate the challenges we all currently face - but I have paid for an item which I have not received not had any courtesy to reply to my requests for an update. These times and businesses response say an awful lot about them
Reply from The Nursery Store
Hello
The customer care team in charge of responding to emails are working on a 75% reduced work force and are responding to emails as quickly as possible. There has been a huge increase in sales and enquiries which has meant they are not operating within 24 hours as normal.
Please be assured you are not being ignored in anyway and your custom is important to us.
Kind regards
Online4baby
Review of Function18
Review of Partmaster.co.uk