Do not buy from this shop
Do not buy from this shop. The quality of the dress is terrible. It is much worse than items I have bought from Shein, yet I paid almost three times more for this dress.
The quality is very poor, and the fit is strange. It is not true to size, the bust is far too large, and even with the so called lining, the fabric is still see through.
To make matters worse, I cannot even return it.
I will never buy from this shop again and would not recommend it to anyone. I am so frustrated that I have wasted my money.
Reply from Billy J Boutique
Hi Aida,
We’re really sorry to hear how disappointed you are with your purchase, and this certainly isn’t the experience we want for our customers.
In regard to your order, this item was marked as Final Sale at the time of purchase, which means it isn’t eligible for return due to change of mind, including concerns around incorrect sizing or personal preference. We do our best to make this clear on the product page and at checkout so customers can make an informed decision prior to purchasing.
That said, if there were any genuine faults with the garment, we absolutely would have appreciated the opportunity to assess this for you. We’re always more than happy to review any images or information provided so we can investigate further and assist where possible.
We’re sorry to hear the fit and quality didn’t meet your expectations on this occasion, and we’ll be sure to pass your feedback on to our team for review.
Kind regards,
Billy J Team x