BT

Bazil T. Rock

United Kingdom

Reviews

Review of Skirting4u


Rated 5 out of 5 stars

Really cannot understand the negative…

Really cannot understand the negative comments. I have ordered from Skirting4u on at least 3 or more occasions. I have been very happy with their customer service, communication and most importantly their product. I will be ordering more from Skirting4u in the near future. Real sorry that some other customers have not had the same experience.

October 31, 2023
Unprompted review

Review of Kinetiklamps

Review of AV Parts Master


Rated 5 out of 5 stars

Great company to work with

Great company to work with. Answer their emails in a timely fashion with great customer service. The lamps we have purchased have been great!

November 8, 2023
Unprompted review

Reply from AV Parts Master

Afternoon Bazil,

Many thanks for taking the time to leave us a positive review here on Trustpilot.

We are glad to hear that your experience with us was positive. Your feedback really helps us improve our commitment to customer service and providing an all-round 5 star experience.

We look forward to serving you again here at AV Parts Master.

Kind regards,

AV Parts Master

Review of Quick Transit Pet Transport

Review of The Renewables People


Rated 1 out of 5 stars

Received another scam letter from this…

Received another scam letter from this company. Only received the last one 10 or 12 days ago.

WHY DO YOU CONTINUE TO SEND OUT THESE SCAM LETTERS WHEN PEOPLE ARE MORE THAN NOT HAPPY TO RECEIVE THEM?

QUIT SENDING OUT THESE LETTERS TO ME!!!!!!

YOU GUYS DO NOT GET IT, DO YOU? I don’t want to read anything with the regards to the link you posted.

STOP SENDING OUT LETTERS TO ME.

October 10, 2023
Unprompted review

Reply from The Renewables People

Hi, please feel free to read the below link to the government website for more information regarding the ECO4 scheme:

https://www.gov.uk/government/consultations/design-of-the-energy-company-obligation-eco4-2022-2026

If you require any more information, please don't hesitate to contact our office, you could be missing out on free home improvements!

Review of Origin Broadband UK


Rated 1 out of 5 stars

Origin Broadband / TalkTalk is a Pathetic Company

As a former customer of SSE Phone and Broadband, our account was taken over by TalkTalk. Since then, we have been treated extremely poor! Bill amounts are not correct. They promise to sort out the problems, but nothing gets resolved. There is no customer support. We are told to call a different telephone number to Origin Broadband customers. This number takes you to agents in South Africa who are useless. There is also no email support. When you contact this company be email they tell you that they cannot assist you due the accounts not being made available to them. This is even though the transfer from SSE Phone and Broadband to Origin Broadband / TalkTalk was in October 2022. Former SSE customers are being treated like second class citizens!

The most damming problem here is that they sent a letter to me with 3 new option packages. The best and cheapest option makes no mention of the price possibly going up due to the CPI (Consumer Price Index) even though you sign and 18 month contract. This is mumbled to you when you call South Africa. So, if you decided to leave Origin Broadband / TalkTalk before the 18 month contract, there is a penalty for leaving early. However, within this 18 month contract, they can put the price up. This is not only extremely misleading but provides the customer with no benefits.

How is TalkTalk / Origin Broadband still trading?

July 24, 2023
Unprompted review

Review of The Renewables People


Rated 1 out of 5 stars

Received another scam letter from this…

Received another scam letter from this company. Don’t they ever learn? You facts in the letter are completely incorrect!

STOP SENDING LETTERS TO ME! I do not want to read anything that The Renewables People have posted. I just want you to STOP SENDING these letters to me.

September 22, 2023
Unprompted review

Reply from The Renewables People

Hi, please feel free to read the below link to the government website for more information regarding the ECO4 scheme:

https://www.gov.uk/government/consultations/design-of-the-energy-company-obligation-eco4-2022-2026

If you require any more information, please don't hesitate to contact our office, you could be missing out on free home improvements!

Review of Tandem Bank


Rated 1 out of 5 stars

Unfortunately

Unfortunately, your app is a nightmare. If you can make it work, then you deserve the 5% for all the hard work. I tried multiple times with no joy. Shame, as 5% is a good interest rate. Tandem Bank, your app has way too many bugs associated with it!

August 14, 2023
Unprompted review

Reply from Tandem Bank

Thank you for taking the time to leave us with a Review. We want to understand the problems you are experiencing in some more detail and hopefully rectify this. In order for us to be able to do this, could you please contact us on 0203 370 0970. We are open Monday to Friday, from 9am to 5pm and we are happy to help.

Review of British Airways


Rated 1 out of 5 stars

If it wasn’t for American Airlines

If it wasn’t for American Airlines, I would probably not be home. British Airways service compared to American Airlines was dismal. British Airways served Curry for breakfast. I was not the only one that was dismayed by the only selection available for breakfast. American Airlines had a never endless supply of water. Totally opposite from British Airways. I will never fly British Airways again!

May 30, 2023
Unprompted review

Review of American Airlines

Review of Trustpilot


Rated 1 out of 5 stars

Unfortunately

Unfortunately, not everything you see on Trustpilot can be believed, as they are starting to remove legitimate reviews because the company that the review is about is challenging the reviews and getting Trustpilot to delete them. So, you need to check other review sites such as Google to get the bigger picture. I received a letter from The Renewables People in March. It was a very dubious letter that was extremely misleading. The company waited nearly 4 months to question the review. By that time, I had thrown the letter, so I had nothing to support the review. They have done this with other reviews also, so the score for this company is getting better and better. If a company is going to combat a review of this nature, it should do this within a certain time frame. They had even replied to the review a few days after the review went live. So why do you Trustpilot wait 4 months to ask for supporting documents?

This is unfortunate, as the Trust in Trustpilot is NOT always what it seems!

There is a reason why a review is deleted four months after being posted and it is not because it broke any rules! Hand on my heart, the review was legitimate as were the other negative reviews about the same company.

June 8, 2023
Unprompted review

Reply from Trustpilot

Hi Bazil,

Thanks for the review. However, no company can pay to have reviews delayed or removed. Any review can be flagged if it breaks the rules.

Thanks,
BB | The Trustpilot Team

Review of The Renewables People


Rated 1 out of 5 stars

Received a letter from The Renewables…

Received a letter from The Renewables People stating that the government has identified our property as belonging to one of the worst categories in terms of annual costs. You know nothing about our property and if you did, you would know that this statement is not true. Stating that the government has identified this is a scam. The outside of the envelope stating “Your property has been selected for Government funding is extremely misleading and untrue. Government has not selected the property for any Government funding. If so, it would be the Government writing to us, not The Renewables People.

I reference your reply on May 17th 2023 to my review. I stand by what I said in my review. Sending out letters of that kind and wording is very misleading and this practice should be stopped. Especially when you are also quoting The Energy Savings Trust. I am also not alone and not the only one that has reviewed your company with a negative review due to your terrible letter.

NO, I DO NOT WANT TO READ THE LINK THAT YOU POSTED! What I want to do is quit sending out these scam letters to me!

March 21, 2023
Unprompted review

Reply from The Renewables People

Hi, please feel free to read the below link to the government website for more information regarding the ECO4 scheme:

https://www.gov.uk/government/consultations/design-of-the-energy-company-obligation-eco4-2022-2026

If you require any more information, please don't hesitate to contact our office, you could be missing out on free home improvements!

Review of Di Vapor


Rated 5 out of 5 stars

If Trustpilot do not take this review…

If Trustpilot do not take this review down due to their Content Integrity Department questioning my review, I am very happy with the service, Received tap side bodies the next day. Very much appreciate it!

July 5, 2023
Unprompted review

Reply from Di Vapor

Thank you, Bazil! It was a pleasure to serve you.

Review of Doorstuff Ltd

Review of YouGarden


Rated 1 out of 5 stars

It is unfortunate.....

I have purchased from YouGarden 3 separate times. The first time the order was not correct, but was adequately treated, so I decided to order again. Everything was fine. So, my last order I joined the YouGarden Discount Club. Due to an IT error on their website, I was not able to use any of the coupons or receive a 10% discount on future orders. I contacted YouGarden numerous times by phone and email. I was promised that it would be sorted out. After two weeks, I had enough and requested a refund of the £10 I paid for the Club. A shame because I would have been a regular customer and wanted more plants.

Another thing about YouGarden that I did not like is that they ship on a Friday, so your “live” plants end up in limbo land over the weekend. Even longer if it is a Bank Holiday Monday.

Further to my review and a few months on, the plants purchased from YouGarden have been very challenged. The plants purchased for the hanging baskets have grown, but no flowers. It is nearly August! The Clematis and Phlox are also very small and have not grown much. The only plant that I was somewhat happy with was the Wisteria.

Purchasing in my estimation is a total waste of time. From now on, I will purchase plants from nursery’s in my areas. EXTREMELY DISAPPOINTED

Further to my email out of 5 Clematis 2 lived and 3 died. Waste of money!

June 1, 2022
Unprompted review

Review of Yester Home

Review of Tile Mountain

Review of Mira Showers


Rated 2 out of 5 stars

Mira shower tray and Shoddy Cheap Riser Kit

The tray is of high quality and what you would expect from a brand like Mira, although the riser kit is cheap and nasty - it wasn’t cheap in price however at £119. I would expect better quality from Mira and certainly at that price.

Further to this, the drain is cheap and made of plastic. It also keeps getting blocked with the smallest of hair. Needs to be cleaned
My plumber said that in all the years of installing shower trays, he hadn’t seen such a poorly constructed riser kit!

I made a complaint to Mira, but they did not seem committed to their products or customer service only to say that no one else has complained about this kit. I only have their word on this.

I would give the riser kit one star, but the tray is okay and what you expect so therefore the 3 stars.

Due to this, I will never purchase a Mira product again!

May 17, 2022
Unprompted review

Reply from Mira Showers

Hello Barry, thank you for taking the time to write your review. We are sorry to hear you have had a frustrating experience and appreciate you bringing this issue to our attention. We would like the opportunity to investigate your feedback further, please email this review along with a copy of your purchase receipt to askus@mirashowers.com with Trustpilot in the Subject Line.

Review of Victorian Plumbing


Rated 3 out of 5 stars

For anyone contemplating a purchase …

For anyone contemplating a purchase from Victorian Plumbing, beware if you receive damaged goods or missing product. Trying to get Victorian Plumbing to replace it is a nightmare! For this reason, I will never purchase again from Victorian Plumbing.

This review is based on customer service alone and not for the products they sell.

Thankfully everything was packed well, but there was one missing item.

When I ordered nearly £1000 of bathroom fittings, I was quite concerned when I received an email stating that the shipment must be inspected at the roadside with courier waiting in order to claim on any damaged items.

There is no way to telephone Victorian Plumbing to tell them about this oversight. This is very poor! The only way is to contact them is via Chat or Email. I opted for chat. Still after over one hour, they refused to replace until an investigation had concluded.

I did receive a replacement, but Victorian Plumbing need to provide a telephone for future customers as Chat and Email are very limited, time consuming for the customer and not the best way to communicate clearly.

March 9, 2022
Unprompted review

Reply from Victorian Plumbing

Hello Barry,

Thank you for your recent Trust Pilot review.

I am glad to hear that this was eventually resolved for you, but I am so sorry for any inconvenience or delay that this may have caused.

We really do appreciate your honest feedback, so thank you for taking the time to do this for us.

I will pass your comments on to the relevant department as some feedback.

If you require any further assistance, please do not hesitate to contact myself or our live chat team.

Paige @ VP

Review of Victorian Plumbing