Top Account Manager (AM) Jobs in Richmond, VA

Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.

Manage a portfolio of advertisers on the Adflow commerce media platform, building relationships, monitoring budgets and campaign performance, presenting business reviews, coordinating onboarding, recommending optimization strategies, and identifying revenue-growth opportunities. The role serves as the primary client contact, collaborates with internal campaign, media operations, creative, and finance teams, and uses performance marketing expertise and analytics to drive advertiser success and long-term partnerships.

Owns the full commercial sales cycle for existing SaaS customers, driving upsell and cross-sell revenue. Responsibilities include researching accounts, identifying expansion opportunities, conducting discovery, positioning solutions, negotiating contracts, forecasting pipeline, and building consultative customer relationships. The role partners with Customer Success, Renewals, and Sales Engineering teams while using structured sales methodologies and CRM tools to manage opportunities.

Manages and grows relationships with existing K-12 education accounts across California, driving renewals, product adoption, upsell opportunities, demos, and sales pipeline development. The role requires maintaining 100+ partner accounts, meeting revenue quotas, collaborating with Partner Success and Development teams, presenting at conferences, visiting district partners, and sharing customer and competitive insights internally. Travel is required up to 30%, with seasonal peaks potentially reaching 50%.

Manage and expand an existing mid-market customer portfolio through upselling and cross-selling. Advise C-level stakeholders on Boomi solutions, identify business needs, develop account and implementation plans, coordinate cross-functional resources, and drive pipeline, bookings, forecasting, and account growth. The role requires complex relationship selling and familiarity with sales metrics; MEDDPICC experience is preferred.

Manage and expand a portfolio of emerging growth and mid-market banking and financial services accounts. Build C-level relationships, identify upsell and cross-sell opportunities, develop account plans, propose business solutions, coordinate post-sale implementation, forecast sales, and track pipeline, bookings, and account metrics.

Lead and scale strategic global systems integrator partnerships, driving co-selling, pipeline generation, revenue growth, executive alignment, QBRs, enablement, embedded solution adoption, forecasting, and complex deal execution across regions. Serve as the primary global business development liaison between Rubrik’s sales organization and GSI partner ecosystem, while developing new-logo opportunities and expanding customer outcomes.

Manage and grow cybersecurity service provider partnerships through expansion, renewals, adoption, and retention. Serve as a trusted advisor to multiple stakeholders, achieve quota, improve partner satisfaction, and strengthen long-term loyalty. Use Salesforce or similar CRM tools and AI applications for account preparation, meeting summaries, organization, and follow-up. The role is a remote, high-visibility individual contributor position focused on MSP and channel partner success.

Owns executive relationships and revenue growth for 2–4 high-value enterprise accounts. Develops multi-year account plans, expands product adoption, identifies cross-sell and upsell opportunities, leads renewals and contract negotiations, and coordinates Product, Marketing, Client Success, and Solutions teams. The role also conducts strategic business reviews, represents the company with senior stakeholders, and drives profitable long-term partnerships across Roadside Assistance and Accident Management offerings.

Manages and retains existing and new marine insurance accounts, reviewing coverage and limits, preparing applications and submissions, developing marketing strategies, vetting quotes, creating proposals, and coordinating with clients, producers, underwriters, accounting, and internal teams. The role requires strong client service, organization, communication, problem-solving, and commercial marine insurance expertise.

Own and grow a portfolio of enterprise customers by identifying expansion opportunities, selling new modules and users, coordinating cross-functional teams, maintaining account plans and forecasts, engaging executives, and closing multi-stakeholder deals with 10-20% travel.

Own and expand a portfolio of major enterprise customers across North America. Build executive relationships, develop account plans, drive cross-sell and upsell opportunities, manage renewals, lead strategic business reviews, and coordinate cross-functional teams to deliver customer outcomes. The role requires consultative selling, negotiation, forecasting, and management of multi-million-dollar account portfolios while exceeding growth and retention targets.

Develops and manages long-term customer relationships for HVAC controls and building automation solutions. Provides technical consultation, identifies customer needs, converts leads into sales opportunities, coordinates acquisition teams, and creates account-specific business plans. Supports customers with HVAC systems, controls, installation, operation, maintenance, and problem resolution. Requires customer visits and collaboration with consulting engineers, contractors, and building owners.

Owns enterprise account strategy and quota for Boomi’s platform, driving revenue growth within existing customers. Builds executive relationships, consults on data integration and SaaS solutions, aligns technical capabilities with business goals, manages complex cross-functional sales, collaborates with partners, and supports local field events.

Manage and grow small-business accounts with 1–19 employees by prospecting, qualifying leads, developing relationships, identifying business needs, and selling integrated technology solutions. Responsibilities include cold calling, partner selling, presentations, account retention, revenue growth, CRM reporting, and meeting sales targets across Cloud, Security, ISP, VoIP, and Google platform offerings. The role requires travel within an assigned territory, potentially up to 50% of the time.

Develop and grow profitable business with existing and prospective customers through relationship management, prospecting, bidding, negotiation, and tailored logistics solutions. Manage shipment coordination, tracking, documentation, invoicing, accounts receivable, collections support, carrier communications, and discrepancy resolution. Provide customer service, conduct business reviews, support account representatives, and assist with after-hours operational issues.

Manage and expand correctional agency client accounts through retention, renewals, upselling, cross-selling, and new business development. Build executive relationships, lead account and territory strategies, manage complex sales pipelines, support proposals and procurements, forecast revenue, and coordinate cross-functional teams. The role requires maintaining Salesforce records, achieving revenue targets, representing the company at industry events, and traveling up to 75% throughout Virginia or Pennsylvania.

Manage and grow a portfolio of agency and agent partners selling Pivot Health products. Responsibilities include strengthening relationships, increasing partner engagement and production, conducting outreach, training, business reviews, and industry events, using performance data to identify opportunities, supporting launches and sales initiatives, resolving partner barriers, maintaining CRM records, and sharing market feedback. The role is remote but requires approximately 30% travel.

Supports strategic brand partners through client communication, campaign project management, onboarding, reporting, performance analysis, and optimization recommendations. Collaborates with senior account managers, data scientists, and internal stakeholders to execute campaigns, deliver business reviews, educate clients, and strengthen long-term relationships. The role offers a path toward independently managing smaller accounts and eventually larger partnerships.

Manage and retain a portfolio of smaller commercial and industrial customers in an assigned territory through daily outbound/inbound outreach, contract re-signs, cross-selling Republic Services products, documenting activity in Salesforce, and collaborating with the Sales Manager to meet retention and revenue goals.

Manages corporate customer accounts, drives renewals, expands revenue, identifies new-logo opportunities, and supports retention and adoption. Builds strategic customer relationships alongside regional Account Managers, handles discovery, objection management, negotiation, forecasting, quoting, and order coordination. Requires collaboration with internal stakeholders and travel to customer meetings and events as needed.

Manages nonprofit client accounts, integrated marketing and fundraising campaigns, client communications, campaign deliverables, performance reporting, strategic recommendations, and cross-functional collaboration. The role owns day-to-day account responsibilities, supports donor growth and retention initiatives, presents insights to clients, maintains quality assurance, and mentors junior team members.

Manage logistics customer accounts, coordinate freight operations, schedule vendors and suppliers, maintain operational data, and ensure cost-effective, timely delivery. Build customer relationships, drive retention, identify growth opportunities, develop new business, negotiate rates, procure specialized equipment, support sales meetings, and review rate matrices. The role requires transportation and logistics account management experience, strong sales and negotiation skills, and the ability to close deals and work independently.

Develop and maintain key client relationships, identify new business opportunities, understand customer needs, deliver tailored solutions, present proposals, negotiate contracts, close deals, track sales metrics, and collaborate with internal teams to ensure customer satisfaction.

Own strategic relationships with a portfolio of family law firms, serving as the primary contact for owners and managing partners. Lead alignment calls and business reviews, develop client roadmaps, track acquisition and revenue performance, identify growth and churn signals, and connect marketing activities to business outcomes. Advise clients on pricing, intake, operations, capacity, and hiring while coordinating with project managers and channel specialists.