“Unclear Rule Enforcement and Unexpected Account Breach”
My payout was rejected and my account was breached after I requested my first payout, and I have serious concerns about how NLF applied its 2-minute rule.
On August 31 at 03:59 UTC, I had a trade closed by stop loss before the 2-minute minimum. This happened due to slippage. At that time, I received no warning, no email, no dashboard notification, and no indication that this was being recorded as my first violation.
Then, on September 4 at 15:30 UTC, after I submitted my first payout request, my payout was suddenly rejected and my account was breached.
According to NLF's FAQ, the first violation results in a 50% profit split, while the second violation results in a hard breach. That is why I expected my first violation to result in the stated 50% profit split, not an immediate breach.
What makes this situation even more concerning is the lack of notification. If my August 31 trade was considered my first violation, why was I not informed at that time?
Based on my previous experience with other prop firms such as Upcomers, Funding Pips, and Maven, I understood the first violation to be something addressed during the initial payout process, rather than an issue that could remain completely undisclosed while the account was live and then suddenly be used to reject a payout.
In those previous experiences, I also expected traders to be clearly informed when a rule violation occurred. With NLF, I received no email or warning after the August 31 incident. I only discovered that it was apparently being treated as a violation after requesting my first payout.
This feels extremely unfair and, from a trader's perspective, can feel like the rules are being applied in a way that traps the trader instead of giving them a clear opportunity to understand and correct the issue.
I am not asking NLF to ignore its rules. Rules are rules. My concern is transparency and how those rules are enforced.
If a first violation has a specific consequence of a 50% profit split, traders should be clearly notified when that first violation occurs. It should not be kept undisclosed until the trader requests a payout, only for the payout to be rejected and the account breached.
I hope NLF can provide a clear explanation of exactly when a “first violation” is counted and why I received no warning or notification on August 31Also, based on my experience with Upcomers, Funding Pips, and Maven, the first violation was handled during the initial payout process after the trading mistake occurred, rather than being silently counted while the account was still live. There was no email or warning from NLF at all, which makes the situation feel like the trader is being trapped by the rule.