Poor customer experience
Poor customer experience. Long wait times. I had an issue with slow internet speeds affecting how I work and study at the weekends. But there was no agent to receive my calls.
5 September 2026
Unprompted review
Reply from Hyperoptic Full Fibre Broadband
We're so sorry to hear that, Rex! We want to see what's going on and to make sure you are receiving the proper service. Hopefully, we will turn your experience around! We'll reach out shortly.