Review of spusu UK


Rated 1 out of 5 stars

Very poor customer service - Zero response

Very poor customer service - Zero response

I ordered a new SIM card online and didn’t deliver after four working days. I tried contacting the SPUSU customer service on their provided phone number, WhatsApp chat and by email. No one answered the phone call, no reply to WhatsApp message, no reply to the email.

Not recommend to anyone

3 September 2026
Unprompted review

Reply from spusu UK

Thank you for taking the time to leave a review. We are sorry to hear that you were unable to get in touch with us. Our team consistently ensures that customers are not waiting little over 10 seconds when calling our service line. Please be advised that our lines are not reachable on Sundays or bank holidays - which may serve as some explanation if you attempted to contact us on those days. Nonetheless, if you are still experiencing any issues, please give us a ring now and someone will be there to assist you straight away.
Your spusu Service Team