I ordered a Silver Cross Nest & Nurture…
I ordered a Silver Cross Nest & Nurture Bouncer - Biscuit on 20th August and now been told they don’t have it in stock and I have to wait months. Don’t order from this company. They are not helpful. Nothing I can do but wait. Shop at another shop
Reply from Natural Baby Shower
Hi Raquel,
Thank you for taking the time to leave a Trustpilot Review.
Thank you for taking the time to leave a Trustpilot review.
I am very sorry for the delay in the bouncer arriving with your order. We shared all available updates with you as soon as we received them from our supplier and appreciate how disappointing this delay has been.
I can see that our Customer Care Lead, Jessica, has been in contact with you regarding this matter and has offered to arrange for the highchair from your order to be dispatched separately, allowing you to receive this while awaiting the bouncer.
We sincerely apologise for the inconvenience caused and appreciate your patience and understanding.
Kind regards,
NBS Customer Care Team