Review of VanMoof


Rated 3 out of 5 stars

Almost got it right but poor range

I've been watching VanMoof bikes for years. They have loads of potential and for the first time, with the S6, I felt they had almost got it right so I took the considerable gamble, considering how things went down for them previously.
There still isn't a service centre in my city so that is a concern - even though I can fix bicycles, the bespoke design doesn't make it as easy.
The bike rides really nicely, and although I would prefer a belt drive - which is what I had been holding out for for years - the chain arrangement is fairly quiet and smooth.
The battery range is terrible - I've only done 15 miles in the last two days and the charge has dropped from 95% to 47%. That is with the highest level of assist - but assist is the reason I purchased an e-bike.
I also had problems with the Ride Pro trial, not a problem in and of itself, but customer services were very slow to get back to me, which doesn't bode well.
Overall, I am enjoying the bike but that lack of range is a real concern,

20 July 2026
Unprompted review

Reply from VanMoof

We really appreciate your detailed review and your trust in giving the S6 a shot. It's great to hear the chain setup is delivering a smooth experience for you, even if you were holding out for a belt drive. However, hearing that your battery range and customer support experience haven't met expectations is something we take seriously. High assist settings do drain energy faster, but we'd love to help troubleshoot your setup to ensure your battery is performing at its best so please reach out to our rider support. Thank you for your feedback as we continue to refine both our bikes and our support.