I ordered a barcelona 2024-25 away kit on June 3 of size L but the jersey they sent me was travis scott edition (delivered on 16 june) and i was okay with it, but the size they sent me was XL i contacted them immediately.

They said if i agree to accept the order they will give me 10% discount on another purchase, which i refuse then

they accepted to replace the jersey. when i returend the jersey all of a sudden every barca jersey went out of stock and they asked me to pick another jersey and i picked real madrid 2025-26 jersey, On 17th june pickup was initiated since then i wrote bunch of mails to them asking when my product will be delivered to me and they just keep lying to me that your product is dispateched this and that. when i contacted them again they requested me to give them 2days time to check wether my product is dispatced or not, if my product isn't dispatced within this time frame they will initiate refund.

after two days (on (9th july) they agreed to refund my money and asked for my UPI id which i gave them and they said money will reflect on my account with 4-5 business days.

Then on the fifth day (on 14th july) they suddenly dispatced my jersey out of know where, i contacted them again saying we agreed on refund then they said it's already dispatched we cannot give you refund.
i wrote couple of mails again demanding refund but they refused every single time. then i thought let it be atleast after over a month i am finally getting a jersey.

on 18th july i again recieved a defected jersey, i didn't even worn it once and the printed number was already coming off. then i realised they prepared it on hurry because they never wanted to give the refund, i wrote some more mails to them and they are not replying now.

from 3june to 18july i am continuously struggling.

So be carefull with your purchase, always look for COD and if it is not available then either ignore or pay via credit card, atleast through that you can raise dispute and get your money back.

THANKYOU