Hi, we're sorry to hear about your experience and understand your frustration regarding the refund process. We appreciate that waiting for a refund and receiving it by cheque may not have met your expectations.
We'd like the opportunity to review your concerns and look into this further. We’re here to help. To assist you further, please send us a private message via the NRMA Insurance Facebook page using this link: https://go.nrma.com.au/FBmessenger. When you message us, kindly include your details and mention that you came from Trust Pilot so our team can support you promptly. ~ Cindy