I recently ordered photo frames from My Picture. The final product itself is actually very good — the photo quality is clear, and the price is fair for what you get.

However, the process getting them delivered was frustrating. My order was held in customs for about a month due to incorrect and incomplete paperwork from the sender (vague product description and mismatched shipping details). I had to spend a lot of time chasing it up and providing information that should have been handled properly by the company and their courier in the first place.

In the end, I’m happy with the product, but the delivery experience needs serious improvement. If they can sort out their paperwork and logistics, it would make a big difference.