Review of Moonpig.com


Rated 1 out of 5 stars

My son who has cerebral palsy and has…

My son who has cerebral palsy and has bought a lot of stuff from moonpig as he is made up as he is able to do it himself in his own space. He was so made up to send and make me a big photo card which he has done before from them which was lovely but he also sent me flowers in a box from them for Mother’s Day and they not cheap from there and when they arrived they were half dead and only lasted 3 days which I’m not happy with at all. He saved his pennies up to buy all this to surprise me and what a disappointment from moonpig it was

9 March 2026
Unprompted review

Reply from Moonpig.com

We're so sorry to hear the product you received didn’t meet your expectations. Your satisfaction means a lot to us. If you could contact us with the details of your issue via trustpilot@moonpig.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!