Minimal Support
I saw that they have telephone support and so I placed an order after hours, even though I had some questions. The next day I found out that the telephone support consists of a bot that can answer questions you don't have. The bot said that I would get a response by email, which is not ideal, but even that did not happen. I canceled my order.
Reply from SendaMeal.com
Hello Bobby, we apologize for the frustration with our after-hours support. We do have live customer service representatives available Monday through Friday, 9 AM–5 PM CT at 1-888-680-5454. We were unable to locate an order under your name in our system. If you could provide your order number or the email address used at checkout, we would be happy to look into what happened with your cancellation and email follow-up. We want to make this right. Please reach out to us at customerservice@sendameal.com. — SendaMeal.com Customer Care