I purchased swimwear on sale, it didn't fit so I wanted to return it. I couldn't get a refund, which was fine but I had to swap for new items or I would lose $15 from the amount I'd spent ($150) as a 'cost of returning my items'. I selected a few items that did not quite add to my return amount - my total was $130 - but thought I'd keep $20 a credit to apply later. Nope, my order went through for $130, no credit was left so boom, my return cost $20. Will never buy from these guys again.