I never imagined to write a negative review, but these people are a scam.

I cancelled my subscription on October (I even received an e-mail notification saying that I cancelled it!). However, on the 5th November they sent me an e-mail to confirm that they are going to charge me for the 2025 tax declaration too.

I even contacted customer support and instead of helping they ignored my request giving me an answer without responding to my question. Basically, they don't care about the mistake they made.

I won't use them never again.

Check it out. I am not the only one who has been scammed even if I cancelled on time (before the 31st October according to their rules) but has been charged.

I will contact the EVZ (Europäische Verbraucherzentrum Deutschland) and if the problem persists, I will contact the ODR (Online Dispute Resolution) EU Platform . If they don't solve your problem, you all should do that as well.