We cancelled our offer with Cash for Cars and they sent a tow truck anyways to pick it up. We had another company that was supposed to come by so we assumed it was them. They gave us half of what we were supposed to get but did not argue with the driver just assumed they ripped us off. , They took our car when we told them we didn't want them to. We would sue them but not worth a couple hundred dollars. Do not use them or trust them. Wish I could rate them zero