Ordered a light up make up mirror over 3 weeks ago. It arrived but didn’t fit the space I needed it for. Went on site to arrange return. Was told to email their partner brand which I did, 3 times over a week, and had no reply at all. Went to Debenhams again, got the chat bot and eventually the customer service person who told me to contact the other company. Explained I’d done that and asked if they could help. Got ‘cut off’. Emailed to complain. Had an email days later saying I should contact the other company. Went through it all again and got ignored again. Emailed the other company. Nothing. It’s still in the hall and I’m writing to complain. Absolutely seagulls customer service. Debenhams used to be brilliant. Won’t be using them again.