Friendly, problem solved but long reaction time
SMS verification code did not come through. Friendly customer service created a workaround and solved the problem. However, 24 hours would elapse between reactions. Because e-mails went to and fro, in the end a relatively simple problem took 3 days to put right
Reply from Esketit
Good day Klant,
Thank you for your review and for the expressed feedback.
We are glad to hear that you are satisfied with the customer service of the Esketit platform!
Regarding the response time: Please be acknowledged that in general it can take up to two business days in order to receive answer, as we are answering the emails in the consecutive queue order.
Please let us know if there is anything else we can do to improve your experience.
We wish you a smooth and rewarding financial journey with Esketit!