Totally damaged suitcase reimbursed with only €20.
Sundair totaled my suitcase, and because they insist that I should present a receipt for the purchase from 3 years ago—which I can't—they will only compensate the suitcase with a value of over €150 with €20.
I don't expect the suitcase to be reimbursed at the value of a new suitcase, but I would expect a depreciated assessment of the price/value.
DO NOT BOOK WITH SUNDAIR—THEY DON'T GIVE A S**T!!!