Excellent installation. Poor customer service
Excellent and quick installation for a good price and with good saving in gas (5 stars). Very poor/disappointing client service/operational support afterwards. Having an issue with the software and have repeatedly asked for help. Several replies we're given, but none of them worked. In the end they don't reply at all (1 star). Average of 3.
13 February 2024
Unprompted review
Reply from quatt.io
Dear Sjoerd,
Thank you for the message and feedback! Over the past few months, we've experienced high demand, resulting in longer wait times for assistance. However, it's not our intention for these delays to be prolonged or for problem resolution to proceed slowly. Rest assured, we are actively working to address this issue.
Kind regards,
Quatt Support