Review of Carvolution


Rated 1 out of 5 stars

Excess km

This is just my critisism on Carvolution. I received my 2nd invoice again regarding my excess km. Can't they wait until the end of my subscription ? Furthermore I requested that I get a separate invoice for the excess km and subscription but no, no can do. Is this such a difficult task for the accounting department ? Are they saving on another piece of paper ? And in the beginning when I started the subscription I had to pay a fee of 390 plus 2 months subscription in advance. And just recently I got a reminder for my monthly subscription even though it's still within the limit of 14 days. All this is giving me a bad impression of money grabbing. Like I said this is only my personal opinion on Carvolution and in no way to influence anyone.

20 August 2023
Unprompted review

Reply from Carvolution

Dear Jimmy,

Thank you for sharing your feedback with us. We understand your concerns regarding the timing of invoices and the request for separate invoicing for excess kilometers and subscription fees.

Unfortunately, our current system does not allow for separate invoices, but we appreciate your suggestion and will consider it for future improvements.

Regarding excess kilometers, we are required to invoice them if they exceed the agreed-upon limit. This ensures transparency and adherence to our subscription terms.

Your feedback is valuable to us, and we're happy to take the time to explain our processes in detail and find a solution that works for you.

Best regards,
Your Carvolution-Team