Got ordered August 1st. It stated a 3-5 business day shipping. Got an order confirmation on August 4th, with a latest expected delivery date of August 11th. It hasn't arrived and I have no tracking number. UPDATE 8-15-23: Their customer service is in another country so I got a call from a +49 number on 8-14-23 stating that it shipped on the 11th with a tracking number. It arrived today in perfect condition. Just need better communication with tracking.