Ordered something i needed by 6-23 about a week or so in advance, and made sure it would make it in time. they said it would be here 6-21. I even created a support ticket as theres no real way of tracking without a support ticket. They assured me it would be here 6-21. 6-23 rolled around, still not here. Just received an email this morning 6-27 that the manufacturer just handed it over to fedex and it would be here 6-29. They falsified the fact that the order/shipment had been completed 4 days ago, when that was obviously not the case.