Would absolutely recommend. The missing star is lack of service mind. When I "disturb" the staff they are not being overly helpful, almost like I am holding them up from doing their work. Which would... See more
Company replied
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See what reviewers are saying
A big store with all you may need for your pets. All the reliable brands are awailavle and the very friendly and informative personnel are the shining stars. Each time I walk into the store I know tha... See more
Company replied
It's cheeper then going to the stoor itself, i don't have anything in particular to complain about, if you want cheeper food there are other stores, but they have good amount of cages, bottels etc. Ap... See more
Company replied
I ordered equipment for my aquarium. Completion of order was surprisingly quick for after Christmas period. Package was completed, items were good quality. This is good zoo store, both online and stat... See more
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Company details
About ZOO.se
Written by the company
Vi har Sveriges största sortiment av husdjursartiklar med välsorterade butiker och veterinärkliniker. Vi finns online och i flera stora butiker runtom i Sverige.
Varför handla hos ZOO.se?
- Stort sortiment, i lager - till rätt pris
- Djurutbildad och kompetent personal
- Fri frakt vid köp över 500 kr
- Snabba hemleveranser
- Över 30 års erfarenhet
Varmt välkommen att besöka ZOO.se eller någon av våra butiker!
Hund Katt Smådjur Fågel Akvaristik ButikerContact info
Linnégatan 89D, 11523, Stockholm, Sweden
- 08-280740
- kundservice@zoo.se
- zoo.se
4.6
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Not easy to get help or advice
Not easy to get help or advice! Personal are not around when you need one. Thanks
1 September 2026
Reply from ZOO.se
Hi,
Thank you for your feedback! We’re sorry to hear that you had difficulty getting help in our store. If you would like to tell us more about your experience, please feel free to contact our customer service team.
Kind regards,
ZOO.se Customer Service
Best prices,good quality products.
18 August 2026
Reply from ZOO.se
Hello,
Thank you so much for your wonderful review! We’re happy to hear that you appreciate our great prices and the quality of our products. Your feedback means a lot to us!
I wish you a lovely day!
Best regards,
ZOO.se Customer Service
Reply from ZOO.se
Hello!
Thank you for your review! We’re happy to hear that you appreciate our service and that the fish are healthy and well cared for. It’s great to hear!
I wish you a wonderful day!
Best regards,
ZOO.se Customer Service
Good service and friendly staff
31 July 2026
Reply from ZOO.se
Hej!
Thank you for your kind review! We truly appreciate your feedback and are happy to hear that you experienced good service and friendly staff.
I wish you a wonderful day!
Kind regards,
ZOO.se Customer Service
large selection and good offers, inattentive staff
Would absolutely recommend. The missing star is lack of service mind. When I "disturb" the staff they are not being overly helpful, almost like I am holding them up from doing their work. Which would be stuffing shelves and socializing with each other and not even friendly then.
24 July 2026
Reply from ZOO.se
Hej!
Tack för att du delar med dig av din upplevelse. Det är roligt att höra att du kan rekommendera oss, samtidigt tar vi till oss av din feedback kring bemötandet och servicen i butik. Vi arbetar kontinuerligt med att förbättra kundupplevelsen och uppskattar att du uppmärksammar detta.
Jag önskar dig en fin dag!
Med vänlig hälsning,
Zoo.se
The sand should be better packed as if…
The sand should be better packed as if something happened during transport it doesn’t open. Which is as the case in one box. The rest it was great.
30 July 2026
Unprompted review
Reply from ZOO.se
Hej!
Tack för din återkoppling. Det är roligt att höra att du är nöjd med din beställning i övrigt. Vi tar självklart med oss din feedback kring emballeringen av sanden för att se hur vi kan förbättra detta och minska risken för skador under transporten.
Jag önskar dig en fin dag!
Med vänlig hälsning,
Zoo.se
The package arrived torn and damaged
The package arrived torn and damaged. None of the products were missing but its not nice to receive a box with a tear on it. I suggest contacting the delivery company. I have a picture if this helps in some way.
7 July 2026
Reply from ZOO.se
Hej,
Tack för att du hör av dig och delar med dig av din upplevelse!
Vi beklagar att paketet kom fram skadat. Även om alla produkter verkar ha varit kvar, ska leveransen självklart komma fram i ett bra skick. Vi uppskattar att du uppmärksammar oss på detta och tar gärna emot bilden som underlag för att kunna följa upp ärendet vidare.
Jag önskar dig en fin dag!
Med vänlig hälsning,
Zoo.se
Proven Trackrecord
I have been a customer client over the years but sporadically. I have found the services offered by ZOO.se to be of high standards and have only good things to ssay about them and their products!
Good luck!
18 June 2026
Reply from ZOO.se
Hello,
Thank you so much for your wonderful review and for your continued support over the years. We're delighted to hear that you've consistently had positive experiences with both our service and our products.
I wish you a wonderful day!
Best regards,
ZOO.se Customer Service
Reply from ZOO.se
Hello,
Thank you for your wonderful review! We're delighted to hear that you had such a positive experience. Your kind words mean a lot to us, and we truly appreciate your support.
I wish you a wonderful day!
Best regards,
ZOO.se Customer Service
Reply from ZOO.se
Hello,
Thank you for your wonderful review! We're delighted to hear that you appreciated our wide selection, great service, and competitive prices.
I wish you a wonderful day!
Best regards,
ZOO.se Customer Service
Great selection and prices
16 June 2026
Reply from ZOO.se
Hello,
Thank you for your kind review! We are delighted to hear that you appreciate our wide selection and competitive prices.
I wish you a wonderful day!
Best regards,
ZOO.se Customer Service
Good product & Good delivery!
1 June 2026
Reply from ZOO.se
Hi,
Thank you for your review! Glad to hear you are happy with both the product and the delivery.
I wish you a nice day!
Regards, ZOO.se Costumer Service
Reply from ZOO.se
Hej,
Tack för din fina återkoppling! Vad roligt att höra att du upplever oss som ett pålitligt och effektivt företag.
Jag önskar dig en fin dag!
Med vänlig hälsning,
ZOO.se
Reply from ZOO.se
Hej,
Tack för din recension! Vad roligt att höra att allt var bra!
Jag önskar dig en fin dag!
Mvh ZOO.se kundservice
Excellent pet shop
Very good service. i live in Jönköping Sweden and this shop is great. Friendly, helpful, good advice.
7 May 2026
Reply from ZOO.se
Hej,
Tack för din fina feedback! Vad roligt att höra att du är nöjd med vår service och att du upplever butiken i Jönköping som vänlig, hjälpsam och med bra rådgivning.
Jag önskar dig en fin dag!
Med vänlig hälsning,
ZOO.se
Reply from ZOO.se
Hej!
Tack för din feedback, Vad roligt att höra att du är nöjd med vår service.
ZOO.se
Reply from ZOO.se
Hej,
Tack för din fina feedback! Vad roligt att höra att du är nöjd med både produkt och service och att du rekommenderar oss.
Med vänlig hälsning,
ZOO.se
Helt bra service👏
5 May 2026
Reply from ZOO.se
Hej,
Tack för din feedback! Det uppskattas att du är nöjd med vår service.
Mvh ZOO.se kundservice
Wonderful experience!
A big store with all you may need for your pets. All the reliable brands are awailavle and the very friendly and informative personnel are the shining stars. Each time I walk into the store I know that another wonderful experience will be waiting for me, even if I just want to do window shopping.
11 May 2026
Reply from ZOO.se
Hi,
Thank you so much for your kind words and for taking the time to share your experience. We’re truly happy to hear that you appreciate our wide range of products and the selection of reliable brands.
Best regards, ZOO.se costumer service
Reply from ZOO.se
Hello,
Thank you for your feedback! We’re glad to hear that the delivery went well.
Kind regards,
ZOO.se customer service
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