Yse is my current favorite place for warm-weather dresses. I've gotten two so far and loved both. The dresses themselves feel incredibly well-made, and I really like their fit and vibe too. The custom... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Yse is my current favorite place for warm-weather dresses. I've gotten two so far and loved both. The dresses themselves feel incredibly well-made, and I really like their fit and vibe too. The custom... See more
Company replied
Fantastic service. Quick delivery and easy returns. The dresses are slightly on the expensive side but stunning quality, fabric and fit. Elegant yet sexy. Cannot wait for the new collections to land!... See more
Company replied
Great delivery and price-quality ratio. The fact that the sizing is a bit smaller than the actual European (e.g., 38 FR is 36 EU) and that is what you order, should be made more explicit. Overall, g... See more
Company replied
Lovely products. Good quality and very beautiful. Ordering process very simple and any queries answered promptly. Efficiently delivered and well packaged, esp for gifts. Returns process via courier... See more
Company replied
Ysé est une marque créée en 2012, certifiée B Corp. Notre ambition : Créer une marque dont les produits, les images et les mots sont en accord avec les convictions et les engagements d’une nouvelle génération de femmes dont notre équipe fait partie autant que nos clientes. Notre conviction : Celle du "corps à cœur », qu’on pourrait aussi traduire par «Aimer son corps, quel qu'il soit ». Nous croyons que notre lingerie se doit d’être aussi libre que les femmes devraient l’être. Pour cela nous créons des dessous, des maillots de bain et une garde robe intime qui convienne à toutes les femmes, à tous les corps, pour plaire ou se plaire, telles que nous sommes. Notre équipe : Elles est liée par la passion du produit et chaque personne incarne et porte la mission de bienveillance envers les femmes que s’est fixée Ysé.
Written by the company

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Yse is my current favorite place for warm-weather dresses. I've gotten two so far and loved both. The dresses themselves feel incredibly well-made, and I really like their fit and vibe too. The customer service was also really thoughtful when I had a question about which size to choose.
Reply from Ysé
I paid for my order 2 weeks ago, it still hasn’t been shipped and your customer service is not responding.
The products are beautiful and confortable.
Tres chic!
Amazing colours
Eccellent service
Reply from Ysé
Fantastic service. Quick delivery and easy returns. The dresses are slightly on the expensive side but stunning quality, fabric and fit. Elegant yet sexy. Cannot wait for the new collections to land!
Reply from Ysé
I received an email from you on 5 August informing me that my order had been shipped. However, when I check the tracking link available in my customer account, the order appears as confirmed but not yet shipped, today is 11th.
I have been trying to contact Ysé through different channels since Saturday but have not received a response until today.
I love Ysé Paris, and it’s highly likely that I’ll continue to order from them. I love every single piece I buy from them. The quality of the materials they use never disappointed me. The products have longevity, they are true investments.
Reply from Ysé
Customer service is terrible. I have had mixed messages from an AI chat on WhatsApp and email, one message saying my order has shipped, and another message saying there is a delay with my parcel in the workshop. I paid extra for express delivery, and there is nothing fast about this service.
Ordered 4 Bikinis and I actually love two of them, but ordered them because of the possibility of returns from Austria. Now there was some problem with the returns and I don’t get answers to emails or WhattsApp messages and am stuck with two not fitting Bikins for 100,- euros each. Won’t order again, even though I love the ones that fit me well.
Reply from Ysé
I ordered the Corbeille À l’océan Rayure Edith bikini set (Order YSE-1204181), and unfortunately my experience has been very disappointing.
After wearing it just once, sunscreen stains became permanently embedded in the fabric and would not come out, despite careful washing. I have never had this issue with any other swimwear, so the fabric quality is very concerning for a product at this price point.
To make matters worse, I contacted customer service for assistance and never received a response.
Based on my experience, I cannot recommend this brand. The quality did not meet my expectations, and the lack of customer support made the situation even more frustrating. Save your money and look elsewhere.
Reply from Ysé
I had an amazing experience, will definitely order again!
Reply from Ysé
High quality, perfect fitting clothing, shipping is fast and overall an amazing company! Love everything about it!
Very beautyful products, nice colors, subtle and gorgeous fabrics, good quality for Money, well packed, Easy navigation on the site.
Superb designs, quality and customer service - keep going back for more!
I placed an order over two weeks ago, and payment was taken immediately. The order has not been dispatched and emails to customer services go unanswered. I used to really like this brand but after this, I won't be buying from them again and would recommend others avoid them too.
Reply from Ysé
Great fit, comfy and looks nice! I loved the texture and color of the Jolis reflets Mediterranean blue. The size is 100% reliable and looks nice quality. Would buy again :)
The goods are very pretty but the quality and sizing is different on some products which is very disappointing. Have highlighted a problem with their goods but it takes a long time to get an answer and when you do, I have experienced rude attitudes and a refusal to accept my complaint. I am very disappointed as I have purchased a lot from this company and therefore knows the products and to get such a blasé attitude when highlighting the fault with the products I've bought is disheartening.
Reply from Ysé
Avoid this brand if you expect decent customer service.
I bought a bikini less than a year ago, wore it fewer than five times, and it became unusable after a seam came apart during normal use.
The only solution offered was to send what was essentially a brand-new product for repair, while paying the shipping costs myself.
When I asked whether this was really Ysé’s position for a product less than a year old, customer service simply stopped responding, despite a follow-up.
A brand is truly judged when something goes wrong. In my case, Ysé chose silence.
I will not be purchasing from this brand again, and I cannot recommend it to anyone expecting customer service that matches the premium prices they charge.
Reply from Ysé
Beautiful product, as shown on the website, fast shipping. Would buy again from this shop.
Reply from Ysé
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.