x-car.com.au Reviews 

118
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, most reviewers were somewhat happy with their experience overall. Consumers often highlight that the custom car accessories and floor mats fit their vehicles wonderfully and offer great protection. Reviewers also praise the speedy delivery times and note that support teams are very responsive when assistance is needed. Some reviewers were not happy with items that arrived damaged because they were folded awkwardly during shipping. A few individuals experienced issues with incorrect item models or poor fit on certain car types. Additionally, people reported that navigating the return process and getting refunds for faulty goods could be quite frustrating.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a wide split in customer satisfaction. On one... See more

Quality

Reviewers mention ambiguous feedback about quality, as experiences vary significantly among buyers. While... See more

Delivery service

Users describe ambiguous interactions with delivery service, featuring both very positive and quite... See more

Customer service

Clients share ambiguous opinions on customer service. Many consumers praise the team for being prompt,... See more

Order

Customers had ambiguous experiences with order processes, showing both high satisfaction and frustration.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I bought some weathershields from this company which unfortunately didn’t fit as advertised. After contacting the store they were very helpful in guiding me to solve my problem and even offered a par... See more

Rated 2 out of 5 stars

Xcar doesn't offer a 'garage' service. I bought mudflaps after searching my car model. I got the mudflaps for the wrong model. Too cheap a service to care about customer satisfaction. Ebay, Repco, Su... See more

Rated 2 out of 5 stars

Purchased a boot liner for LC 200 series, unfortunately the way it was packaged means it was covered in creases. The quality was also not what I was expecting, poor quality and poor fit. Offer... See more

Rated 2 out of 5 stars

While the front driver and passenger mats fit perfectly and feel thoroughly molded, the rest of the set for my 2019 Pajero Sport fell short of expectations. The middle-row mats do not fit as descri... See more


3.2

Average

TrustScore 3 out of 5

118 reviews

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3.2

All reviews

(118)

70 reviews in the last 12 months

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Rated 1 out of 5 stars

Paid out $159 for what I thought was a…

Paid out $159 for what I thought was a boot liner and 2 back seat protectors. Though that was reasonable, until I received 2 seat protectors and no boot liner today.
You can’t ring them, the don’t have a telephone. I should have known better. Emailed them, they said because I wanted 2 liners (for 2 seats) I couldn’t have the boot mat,that was extra.So $159 for two pieces of thin cheap plastic for that price. Their product description is misleading and the products are not good quality. After backwards and forwards and them telling me that’s what I paid for I gave up.Their return policy is another trap, so be careful. Stay away from this company, and look around. You have to see what you’re actually getting before you dish out your hard earned money

4 September 2026
Unprompted review
Rated 1 out of 5 stars

Bought Dashmat for my 2018 VW Tiguan…

Bought Dashmat for my 2018 VW Tiguan RHD with HUD and it was sent pack and it was rolled up in the box. It looked good but didn’t fit properly and took pics to show this company and this company wouldn’t send a replacement out before I had to pay for return postage and I said that the product isn’t for or suited for this model. The pics definitely showed a major problem. So this company wouldn’t do anything about it. They couldn’t even offer any advice to say why it wasn’t the right mat. I didn’t worry just another useless business to deal with. Put the mat in the bin and cut my losses

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Great quality product and service

Great quality product and service. My order arrived really quickly and although there was a small issue with it the team fixed it straight away and even gave me a discount for my troubles. Very happy customer overall

5 August 2026
Unprompted review
Rated 1 out of 5 stars

Total waste of money and time so buyer beware.

The car mats are expensive @ $150 but are in fact cheap rock hard plastic with no flexibility and they don’t actually fit the car you specify as per the advertising. The overall look and feel is absolutely terrible. Total waste of money so buyer beware. I registered an immediate complaint with video showing the issue and they told me the mats were labelled wrong and not for my car. They then tried to offer me a 30% discount if I wanted to keep the mats. Why would I keep mats for another car and ones that are such poor quality. Good try but no cigar. Sent them back same day for a full refund, but they won’t process until faulty goods are received back in their warehouse. They take your money straight away when you order, but it takes days if not weeks before they provide your refund. Another brand selling cheap rubbish added to my list of never ever again!

21 August 2026
Unprompted review
Rated 5 out of 5 stars

I feel happy seeing a $150 off symbol…

I feel happy seeing a $150 off symbol down the bottom of the screen when I buy a bunch of stuff I may or may not use. Dunno if the sales are bull but I’m happy.

Jimny manual interior accessories were great and arrived faster than expected, though the shipping wasn’t done through any normal courier.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Quality gear and great service.

I have bought several items from X-car and they have been excellent. Where I have had minor problems they have been prompt attentive and helpful and sorted all issues.
Will continue to use them and recommend them.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

I am a 70 year old fella and this is…

I am a 70 year old fella and this is the first time I have ordered anything on line. X-Cars has some great products for my 2026 Suzuki Jimny, I was amazed at the quality of the items, the fit, and the good instructions, and the fast reliable delivery, and it was free. I purchased 10 products, and have 3 more on order. Thanks X-Cars

14 July 2026
Unprompted review
Rated 5 out of 5 stars

X-CAR EXCELLENT Quality Made Isuzu Dmax…

X-CAR EXCELLENT Quality Made Isuzu Dmax Rear windows shades for Double Cab Great Fit Looks Great Will Be Great For Hot Summer Keep The Heat out This Product Excellent and Highly recommended with Excellent Fast Parcel Delivery Service Excellent Protective Packaging Excellent Value For Money Arrived Perfect Perfect Condition 100% Excellent Feedback From Me Highly Recommended Seller Much Appreciated

16 July 2026
Unprompted review
Rated 5 out of 5 stars

I finally found the boot liner that…

I finally found the boot liner that fitted for my 2025 Haval Jolion hybrid, I bought some from temu but they didnt fit so back to x-car and ordered one, it fit straight away and they answer messages as well. If you have ever tried to contact temu you'll know what i mean !!

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product. Got weather sheilds for my 2007 Rodeo. Makes a huge difference.
Customer service is second to none.
Highly recommend.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

This company is amazing

This company is amazing, I have purchased a new BYD sealion 5 which has limited accessories ... X-Car has been amazing with some accessories I can buy. They offer free delivery despite how much I spend, and their delivery has been spot on. Its quick and delivered well. I would recommend them over and over and will continue to buy from them.
Thankyou so much

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Fast and good quality for price

Ordered a set of 3D floor mats for my 2016 Mitsubishi Pajero Sport on a Wednesday and arrived the following Monday. Fit perfectly and good quality materials for the price. Definitely recommend.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Bought Mudflaps and Weathershields. 2026 Chery 4 Tiggo Pro
Mudflaps look great. Easy to fit.
Weathershields were from different model but upon sending a email this was quickly resolved with sending the correct ones. Looks like they were packed in the wrong box from the makers.
Cant't fault X-car or their products.
Laurie N.Z.

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Gaslighting

X-Car clearly sent me the wrong product. I sent photos as evidence that it didn't fit. They told me I just wasn't installing it right. A week later they sent me a message saying that they had sent the wrong product. 1/5 service, buy somewhere else.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

I have bought a few things for my GWM…

I have bought a few things for my GWM Tank 300 and have been very happy with prompt delivery and product. I did need to return something because it wasn’t really what I wanted and I can only give best report for their customer service. I will buy from them again. Note GWM installed the Window shields. I changed my mind on the racks but believe GWM would install.

8 May 2026
Unprompted review

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