Fitmybyd Reviews 

It was easily installed and the higher up edge allow to trap all the dirt inside of the mat. The mat is easily washed and rinsed / dried

I have an update on my experience. I have now had to go through ACCC to try and claim back any part of my money. The company do not answer emails or calls so if you have any issues at all you will be on your own. Please do not use this company, out of 1 or 2 people who actually get their order you will have 10 people like me who are scammed. Use eevastore instead, they answer calls, emails and actually care about their reputation

Absolutely useless. Ordered 6 items from them in June. One item arrived and others did not. Reached out and they seemed very apologetic and accommodating. They said it was a mistake in the warehouse, then they delivered 2 other items and to date we have not received the other 3 items and they have stopped all correspondence. they have not responded to requests of a the items to be delivered or to refund us for the missing items. So now it's time for the ACCC and fair trading.

We were sceptical about this company, as per the bad reviews. But we placed an order for floor mats and roof racks. Both came super quick within 4 days! Then we had an issue with the manufacturing of the product, so we contacted them, and they sent a replacement product again within 4 days, without having the hassle of sending the defective product back. We for sure be using this company in the future, as the customer service and help is so quick!

Order byd shark 6 tub cargo blocking net but doesn’t fit email 3 times in 1 week no reply and never reply. Avoid these people by all means.

I ordered a manual tonneau cover for my BYD Shark. The instructions for fitting were poor and I contacted the business. they eventually answered my call and then I received a call from China. he said it was easy and would send me pics and videos. these were blurry and 40 seconds long and related to a Ford Ute. I eventually worked it out myself however: 1) it was missing parts 2) it doesn't accurately fit the back of the ute, 3) the opening button mechanism doesn't work. I contacted them with the issues and they didn't write back. Overall it is useless and a waste of money and time. I wouldn't recommend.

Ordered window shades for Sealion 7 and was supplied with items that were outrageously the wrong size. Ordered in March, first contacted them to advise the issue few days after order was received and have been met with no response or resolution to this day (June). Do not recommend this company - there are plenty of others to buy from that will supply the advertised items.

Order a boot mat and windscreen sunshade for my BYD Atto 2. Boot mat was fine, but the sunshade was not as described on the website – it did not have the silver reflective side and both sides were black which defeats it's purpose.

I emailed the seller, but as per the other reviewers, no response.

I received the wrong order for my BYD Shark and have been met with total silence since trying to fix it. No response to emails or messages. If you value customer service and actually getting what you paid for, look elsewhere. Very poor experience.

Customer service is non existent. Order took forever to post and the tracking was sent long before they arranged for it to be picked up. Tracking stopped a few days in and the company wouldn’t respond to my emails. It eventually arrived long after the car and the owner had already bought the items (they were a birthday surprise). I contacted to see if they would swap it for something else but again, no replies. I finally got hold of them via text and they agreed to a refund if I sent the parcel back. I did son but still had to continually chase them for the refund. I did get it but it was a long and frustrating process.

I ordered "premium" floor mats and a boot cover. Allegedly these are custom made for the car and anti slip. In fact, they were extremely cheaply made, did not fit. And slipped. I tried to return them and they ignored me. Ended up getting a credit card chargeback. I don't think these people will be in business much longer.

Company sent the wrong item, and has not responded to multiple emails/text to “customer service” number over a working week, to organise either the sending of the correct item, or a refund. While I am reasonably happy with the quality of the items that did arrive, the non-response regarding the rectification of the wrong item issue ensures that I will never order from these guys again and will go to a competitor from here.
Edit: only responded when threatened with ACCC reporting.

I got a new BYD atto 2, I got the full set of the floor mat and they arrived before the car. The floor mat fit in perfectly and I’m not worry about getting my car dirty. And the sale associates are very punctual.

Roof racks for ATTO3 arrived a little late but very happy with them. Easy fit, work well. Thank you FITMYBYD.

Awful quality sun shade, doesn't even fit the windscreen - it leaves big gaps everywhere. Requests for refund or exchange were ignored.

Took forever to arrive and they don’t send updates with tracking info. The items for the glovebox and under storage compartment for our Sealion 7 were ok but the windscreen shield I bought is very cheap and flimsy so I am disappointed in that. Don’t know that I will brother ordering from them again

Two bad experiences - the goods never arrived and the seller kept blaming Australia Post, although Australia Post confirmed that the items were never handed in for despatch. The second time, only one of two items arrived, and the seller is stonewalling my request for a refund - even though their website says "30 day ease of mind returns"