Extremely unprofessional experience. We agreed on a price for my car, and the company had already started the process of transferring it into their name. Then, out of nowhere, they backed out and to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really fast and professional process! Everything was settled in 45 minutes and they maintained the price they initially had offered online which was more than other traditional dealerships. The money... See more
I sold my Volvo S60 CC 2018 and it was a smooth process. The only thing bothered me much during the process was that I got too many emails and messages from VKDB. I also got an email with slightly... See more
After suffering with blocket and wasting lots of hours responding to texts and test drives, VKDB restored my dignity! I landed on the website and it took about a minute for online evaluation, then was... See more
Company details
About vikoperdinbil.se
Written by the company
vikoperdinbil.se är en tjänst från Autohero, Europas största oberoende återförsäljare av begagnade bilar. Autohero gör det enkelt att hitta, köpa och finansiera begagnade bilar.
Contact info
United States
- vikoperdinbil.se
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely unprofessional experience
Extremely unprofessional experience. We agreed on a price for my car, and the company had already started the process of transferring it into their name. Then, out of nowhere, they backed out and told me “sorry, we can’t buy your car, take your key and take your car.” No proper explanation, no accountability.
What made it worse is that this wasn’t a one-off. The exact same thing happened to another customer right in front of me, just before my turn. That tells me this is how they operate, not a rare mistake.
If you’re planning to sell your car here, don’t count on a handshake or even a started transfer meaning anything. I would not recommend them and won’t be coming back.
Quick and very transparent experience
Quick and very transparent experience
Staff is inviting and seamless process
Sold my car in minutes...jättebra men…
Sold my car in minutes...jättebra men pris lite låg
Fast and uncomplicated exchange.
May use AI-assist with repliesRead more
Really fast and professional process
Really fast and professional process! Everything was settled in 45 minutes and they maintained the price they initially had offered online which was more than other traditional dealerships. The money was internationally transferred and took two working days to arrive but everything worked like a charm! I am happy and would gladly recommend Vi Köper Din Bil.
Bad service there trapped
Bad service there trapped
Don’t deal with them
Reply from vikoperdinbil.se
Worst possible offer
If you want to sell your car with the lowest possible price contact Viköperdinbil. I have to see their ad in Youtube 10 times a day and receive their emails 5 times a day. Their offered price is really awful.
Reply from vikoperdinbil.se
Uncomplicated process
Uncomplicated process, the final price matched the initial online offer despite cosmetic issues / wheel housing damage. Overall recommend if you want a swift and uncomplicated sale of your used car.
Annoying and terrible ads
Absolute piss take of a comapany. Literally cannot do anything on the internet without their stupid adverts popping up. Out of principle I will never use this company. I would rather give my car away then use this horrific company. 1*
Reply from vikoperdinbil.se
I sold my car in VKDB Hyllie station
I sold my car in VKDB Hyllie station, the responsible person in that station is very kind and professional, the sales went very smoothly and I got my money the second day, recommend this station.
Expert level custumer service
The custumer survice was clear and hospitable. I trusted them enough and left my car with them to be evaluated and picked it up later that day. and kept my car with me for a couple of days ( less than 500km) and sold it to them when I feel so. I like evry information and action they did provided. Thank you
Excellent experience, very fast selling
The procedure was very smooth and quick, there was a small reduction in quoted price but they justified the reason behind it. Usually the amount will be slightly lower than what we could have got by directly selling to an end customer but here we get advantage of all process handling being done by the dealer, we just need to drop the car and get paid, no hassles, no delay, very smooth interaction.
You can't treat customers like that.
I brought a vehicle from Germany with me on the move. All the information was available beforehand. After an hour's drive, I arrived at the station, where they deducted a large portion of my offer. After deducting 20,000 SEK, they weren't willing to give me 800 SEK, as the vehicle needed to be completely filled with gas and to buy a train ticket. I traded in the vehicle for the requested amount plus 15,000 SEK to another company. They were happy to receive the vehicle! Very dubious company – they let me come first and then offered me very little money! And not even a coffee after 2.5 hours. There's no direct contact person, and the process is truly embarrassing. An employee on site was friendly, but had nothing to say. A real shame! As a former entrepreneur, I find it incomprehensible. You can't treat customers like that.
Reply from vikoperdinbil.se
Easy and professional process
Process to sell your car is easy. They provide valuation based on the information you provide, you chose the time and location for further checks by them, and sign the deal if you’re satisfied with the final quote. Professional staff too.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.