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See what reviewers are saying
We were in touch with Natalie from verychic.fr , due to some amendment in our booking Your request nºVC_364316 at hotel Castel San Ruffino and it was professional, helpful and respectful,also prompt.... See more
Company replied
Amazing experience thanks to Natalie! We had several questions and a special request regarding a trip we wanted to book and she has been very helpful every step of the way. I had to be in touch w... See more
Company replied
We already booked twice with VeryChic. The hotels and the organization were always perfect and we spent wonderful days in wonderful destinations. This time we happened to double book a stay by mist... See more
Company replied
4.8
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I received a personalised email from Emma
I received a personalised email from Emma, explaining what Cloudflare Ray ID was and how it can happen.
This was very reassuring as I am not comfortable with technology and she put my mind at rest. I have contacted a technician and he is coming today to resolve the problem.
Emma's mail saved me a lot of anxiety and was appreciated because I realise it takes time to reply to queries like mine in addition to the daily work schedule
16 July 2026
Reply from verychic.fr
Thank you so much for your kind words. We're delighted to hear that Emma's explanation helped put your mind at ease and reassured you during a stressful situation. We understand that technical issues can be worrying, especially when the terminology is unfamiliar, so we're glad her email made things clearer for you. We're always here to help!
Fantastic company with many interesting…
Fantastic company with many interesting offers of hotels and trips!
I recomment especially Florence the woman who works there. She answered my questions always directly
3 March 2026
Reply from verychic.fr
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our selection of hotels and trips. Your kind words truly mean a lot to us.
We will gladly pass your message on to Florence she will be thrilled to know that her assistance made such a positive impression. We look forward to helping you plan your next getaway very soon! ✨
They were so help full and…
They were so help full and understanding, i am so happy i choised this website thanks so christophe and all others to help me reschedule my reservation 🙏🏻🙏🏻
26 October 2025
Unprompted review
Reply from verychic.fr
Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that our team was able to assist you and make the rescheduling process smooth and stress-free. Your satisfaction means a lot to us, and we truly appreciate your trust in VeryChic.
We look forward to welcoming you again soon for another exceptional experience!
Contact facile et efficace de Leelou…
Contact facile et efficace de Leelou très à l écoute
22 October 2025
Unprompted review
Reply from verychic.fr
Leelou vous remercie pour ce beau partage ! A bientôt sur VeryChic !
Baltasar was very helpful and spent a…
Baltasar was very helpful and spent a lot of time trying to help me. I had trouble at first with the payment and called him many times. Finally, the next morning every thing came together. He was very patient.
22 September 2025
Unprompted review
Reply from verychic.fr
Thank you so much for sharing your experience!
We’re delighted to hear that Balthazar was able to assist you with such patience and dedication, especially during a tricky payment situation.
At Verychic, we believe that great service means being there every step of the way, and your kind words truly encourage us to keep up this commitment.
We look forward to welcoming you on your next getaway soon!
Very good experience
Very good experience. I want to learn astrology
16 September 2025
Unprompted review
Juliette was very helpful and polite.
Juliette was very helpful and polite.
1 July 2025
Unprompted review
Reply from verychic.fr
Thank you for your message. We're delighted that Juliette was able to assist you with helpfulness and courtesy. Your satisfaction means a lot to us!
Réservation week-end Vichy
L'intervention d'Astrid, du service client very chic, pour la modification de ma réservation a été efficace et rapidement traitée. Merci beaucoup pour votre réactivité et compréhension de ma demande.
7 May 2025
Unprompted review
Reply from verychic.fr
Merci pour votre retour ! Nous sommes heureux qu'Astrid ait pu traiter rapidement et efficacement votre demande. À très bientôt !
Great support along the process
Great support along the process! Quickly responding to requested changes and very good communication with appropriate outline of all associated costs.
5 May 2025
Unprompted review
Reply from verychic.fr
Thank you for your feedback! We're thrilled to hear that the support was quick, clear, and effective in handling your requests. See you soon on Verychic!
Customer service was superbe and very…
Customer service was superbe and very helpful and resolved the problem on the spot.
30 April 2025
Unprompted review
Reply from verychic.fr
Thank you for your kind words! We're thrilled to hear that our customer service was able to assist you effectively and resolve the issue right away!
thomasj
je pense que verychic a beaucoup de chance d'avoir un collaborateur comme Thomas !!
quelle patience et quelle éfficacité
11 March 2025
Unprompted review
Reply from verychic.fr
Merci pour votre retour ! Nous sommes ravis que Thomas ait pu vous satisfaire avec sa patience et son efficacité. À bientôt !
Merci Killian
J’avais de multiples questions quant à ma commande, Killian a répondu à toutes mes interrogations, rapide, simple, efficace. Merci
27 November 2024
Unprompted review
Reply from verychic.fr
Merci beaucoup pour votre retour ! Nous sommes heureux que Killian ait pu clarifier toutes vos interrogations de manière rapide et efficace. Votre satisfaction est très importante pour nous. À bientôt !
Reply from verychic.fr
Thank you for your kind words! We're glad to hear that you found our team to be understanding. If there's anything else you need, please don't hesitate to reach out.
Maxence was courteous
Maxence was courteous, understood my problem and solved it efficiently
29 July 2024
Unprompted review
Reply from verychic.fr
Thank you for your kind words! We’re thrilled to hear that Maxence was able to assist you effectively and courteously.we appreciate you taking the time to share your positive experience.
Excellent Customer Service and Prompt Resolution
I am very satisfied with VeryChic's intervention regarding my recent stay at Mama Shelter Lille.
They promptly addressed my concerns and ensured that my feedback was taken into consideration. The hotel refunded the amount of one night, and the process was handled smoothly and efficiently. I appreciate the VeryChic's dedication to customer satisfaction and their professional follow-up.
16 July 2024
Unprompted review
Reply from verychic.fr
Thank you for your feedback! We’re glad to hear that your concerns were addressed and that the refund process was smooth. We appreciate your recognition of our dedication to customer satisfaction.
Positive experience with Very chic
Always have a positive experience with very chic. Helene was extremely supportive in assisting with the booking of transfer services from the Barcelona airport to the hotel in Malgrat de Mar.
27 July 2024
Unprompted review
Reply from verychic.fr
Thank you for your kind words! We're thrilled to hear you always have a positive experience with VeryChic.
We’re delighted Hélène could assist you so effectively with your transfer booking. Your feedback means a lot, and we’ll be sure to share it with her.
Natalia.
The help l received from Natalia was superb. l cannot praise her enough, and she is a marvellous representative of your company. Will not hesitate to continue and recommend using this company.
24 July 2024
Unprompted review
Reply from verychic.fr
Thank you so much for your kind words! We are thrilled to hear that Natalia was able to assist you so well. She is indeed a wonderful representative of our team, and we will be sure to pass on your praise to her. We truly appreciate your trust and recommendation! Looking forward to welcoming you again soon. 🌟
Reply from verychic.fr
Merci pour ce partage qui a ravi Maxence et pour votre confiance ! ✨
Excellente prise en charge par Justine…
Excellente prise en charge par Justine de ma demande
Merci beaucoup
19 June 2024
Unprompted review
Reply from verychic.fr
Justine a été ravie de vous accompagner et espère vous revoir très bientôt sur VeryChic ! ✨
Excellent experience
Excellent experience after making a mistake and booking a room twice. Lucie was so helpful and dealt with the problem very quickly and efficiently. With people like Lucie helping it gives you confidence in using Very Chic. Thank you Lucie
7 June 2024
Unprompted review
Reply from verychic.fr
We understand the importance of efficient and responsive customer service, especially when it comes to resolving errors such as the double booking you encountered. We're delighted to hear that Lucie was so helpful and dealt with the problem quickly and efficiently. Thank you for your trust and we hope to see again soon on our website !
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