Vdsinstrumenten Reviews 

As a beginner, I spent a long time searching for the right resonator guitar. After having to return several instruments from other shops due to poor quality and bad setups, the guitar from VDS Instruments was a breath of fresh air. The difference is night and day! The craftsmanship and setup are outstanding. Huge thanks to the VDS team for the great communication, fast shipping, and excellent service.

EDIT3: Reacting to seller message that claims that repair has been 3 weeks - It took 2-3 weeks and 4 or 5 messages via email and web for the shop to react to my claim in the first place (that was from mid december to early january). Then it took ~1 week for me to ship the piano and 4 days for it to reach the destination. As of writing this it's already March and I still don't have tracking number so 3 months without the piano is the happy-path estimate at this point.

EDIT2: Back to 1 star. So they said they have lost my original piano and promised me new one. Then they changed their mind as it seems they found have found the piano and 2 months later it is still waiting for the repair. I think out of 2 years owning the piano, 4-5 months will be without the piano. Avoid at all costs. (2 weeks after edit1)

EDIT1: I received an email saying that the person i contacted is in hospital. That would justify the lack of communication over the last few days. Overall experience is still not great. But for now i’m changing my review to 3 stars instead of 1.

Not sure if it's any better buying locally, but buying online from a different EU country was a horrible experience.

First of all it took like 3 weeks to deliver the digital piano within Europe. But that's the least disturbing part of the experience.

Just before 2 year mark piano keys started misbehaving. I sent them like 4 emails in the span of the month or two trying to initiate warranty claim. Only after threatening chargeback they finally replied. I was given a label to send a piano to Thomman repair shop. I was promised a quick repair. That took 2 or so weeks (+ 5 or so days it took to deliver the piano). Then another week for piano to get delivered to VDS (not sure why not me). After I received a confirmation that they got my piano I requested tracking number for when it's going to be sent. Right now it's been 10 days and 2 more emails asking for status update. I'm not even sure if they have sent the piano at all.

At this point i'm considering to report this as stolen. I wish I would've paid 50 euros more and purchased locally.

I was looking for an instrument as a birthday present and received very competent, quick, and friendly advice. Highly recommended contact.

I have an old Les Paul with P-90s. I needed pickup screws for it in a rare size that were impossible to find. VDS gave me excellent marks and helped me find the right ones. I've also had a very good experience with this store in the past when buying a classical guitar.

This company sells good quality instruments and also reasonably priced.
VSDinstrumenten verkoopt goede kwaliteit instrumenten. Ook zijn ze goed in prijs en betaalbaar.

Voor de geoefende speler of beginner hebben zij een ruime collectie en keuze aan instrumenten.

De verzending en netheid zijn ook dik in orde.

Terrible communication, bad quality control on the products I bought there. Would not recommend for anyone to purchase anything here.

I sent my purchase back after not being pleased with the quality of my product (flight diana soundwave tenor). The pickup didn't register all of the strings equally loud+ the fretboard had gotten a bad paintjob. The first problem, I admit, is something that i understand can be overlooked. But the bad paintjob could have easily been spotted if the seller would have taken 10 seconds to inspect the product before he sent it to me.

Then the sh*tshow started. First I asked for a retour on the website. A week went by without hearing anything. Then I decided to give them a call, but no one picked up. There's also no anwering machine or anything, just the standard telecomprovider message. I just recounted all the phonecalls I tried to make with them and ended on the fine number of 32. Thirty-two freaking phonecalls for a retour. Eventually, after I messaged them on Facebook DM, Instagram DM, trough the chatfunction on their website and in the commentsection on an instagrampost, I was able to reach them and it turned out that I had to pay for the retour myself because I don't live in The Netherlands, even though the website clearly states 'free retours'. I agreed and went to DPD to send my package back. I didn't trust this thing anymore and decided to pay extra to have my package insured and THANK GOD i did that. DPD delivered my package, but VDS said they never received anything. I had to open an insurance claim and needed to get a simple document filled in by VDS instruments. After a lot of failed attempts to reach them again, he finally made time to fill in the document. But he didn't fill it in correctly... So I had to contact him...AGAIN! Now he finally filled it in correctly and DPD could FINALLY begin their investigation...

I don't think I ever had an experience as frustrating as this. Please don't buy anything here, for your own piece of mind. The reason they can offer some products cheaper then other retailers is because they don't invest anything in customer support. I would rather eat 25 kilo's of pebbles that taste like feces than ever having to deal with these guys ever again.

Although it took a long time to deliver and there were no updates, the product arrived perfectly and everything was as described. It was an original piece came with a warranty and was absolutely worth both the price and the wait. The piano is just awesome

I ordered a blues harp on Thursday as I needed it on Saturday evening for a gig. And the reviews on the site raved about fast delivery. And as the price was good, and they sold my favorite brand, I ordered it.

Well it arrived on Wednesday...four days after my gig.

A while ago I ordered the Richwood RPF-65 guitar amplifier. VDS instruments was one of very few suppliers of this particular amp and the price was significantly lower compared to other companies. I am very satisfied with the service of this company and I wouldn't hesitate to order again!

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After an incorrect order, which involved returning and reordering, everything was fine. The Flight baritone ukulele arrived neatly packaged. One minor drawback: it wasn't in tune. While not a problem for me, it might be difficult for a beginner.
Communication was via email, accurate, and answered quickly. The ukulele was significantly cheaper than its competitors. So, a satisfied buyer.

Proffesional, direct and efficient. No nonsense quality experience.

Bought a fretting station a while backfor fretting different types of classical guitars. It is now a standard tool in my lutherie. Great quality, great service, fantastic product.
As a luthier I recommend vdsinstrumenten.

The sx les paul custom came in perfect condition. I replaced the neck pickup with a gibson classic 57. It is a great sounding and very playable guitar. (Low action possible).

Great service, fast delivery and good quality products. No complaints here!

Great service

Easy and Fast customer service

The shipment and article both were okay.
Hiwever jus a year agi the ukulele I then irdered included a bag and was cheaper

delivery was late, after a call it was sent the next day