Studios Reviews 

I ordered some joggers for my Grandson on 1st January, they arrived eventually on 5th February!! If I hadn't said I was going to claim my money back from my credit card, HSBC , i don't think they would have ever arrived.
Customer service 0 out of 10
Ease of contact 0 out of 10
I would definitley not recommend this company and would even suggest that they should be avoided.

I didn’t receive my money after returning purchased items. No reply on several sended emails. Do not buy from this website

Very long delivery

I have purchased a couple of times and they are really great!!

Returned my item (after recieving it after 2/3 weeks) and have never recieved my refund. I tried to contact them multiple times (email, social media, telephone number) and haven’t gotten any response.

The dilemma began right after the order, or more precisely, with the shipping. Online, delivery to Germany was promised within a week. Only after inquiring was I told that there were issues with the delivery service.

At that point, I was still relaxed and understood that the problem wasn't with the company.

Now to my actual problem. The items I ordered didn’t fit. So I ordered a return label for about 9 euros, which was fine since the return shipment was going back to a non-EU country.

I requested that the clothing items be resent in a different size. The only response I received from the company was that they had received the return.

So, I withdrew from the purchase contract and requested a refund. Again, no response—neither to my emails nor to the resolution request via PayPal. To this day, I am still waiting for my money and, after this experience, can only advise against ordering from them.

The case is now being handled by PayPal, and I hope I’ll still get my purchase amount of over 100 euros refunded.

Delivery took longer than 3 weeks. No email no nothing, I completely forgot that I even ordered something. The clothing itself stank a bit but otherwise ok quality I would say.
Having to pay for the return after that experience also crazy. Nothing for me sadly, my worst ecom experience so far :(

Wrong size delivered, messaged contact support 3 times. No reaction.
65€ down the drain. Thanks a lot

No response from customer support anymore. Items where delayed and received a wrong size for 1 item, no response from customer support on returning this without paying shipping costs. Hope I still get my money back.

The jeans we ordered (£125+ worth) were horrible cut and didn't match the measurements. They also were not shipped to our home and had to go to collection point. We contacted them to get information for a return and they have not responded. Total scam of a company! Reporting them the business bureau.

I contacted customer service and never got a response, the pants I ordered were to small and when I send the items back, I never received my money

Ordered 2 pairs of jeans. I got one and they were clearly too tight despite being marketed as a loose fit jean.

Been 3 weeks with no update on my order. Have sent multiple emails and had no reply’s regarding my order. Wish I checked reviews before I purchased. Don’t buy anything from this brand unless yoh want the hassle and no items turning up. Order number 21974

Update…got an email back on 29th of august right after I made a review,I was asked if I want a refund which I replied yes…14 days later still no refund after emailing them every other day.

I have now made a claim to my bank to get them to get my money back.

Was very satisfied I recommend you

Got a massage they got my return on the 14th of june. Now on the 8 of july still no payment done.

Don’t really understand how people got a bad experience with them.
They are my go to brand for jeans for more than 2 years now. For sure in the more relaxed and tapered fit area. I have like 5 pairs of the same jeans, just because I like them so much. The quality and fit are the best I’ve ever fitted, definitely for the price. Also on shipping and customer care I have no complaints. Shipping takes about a week (Belgium) Once it took a bit longer, two and half weeks, but than without asking they send me an apologie with discount code.
On sizing, if you are a lean person go 1 size smaller for the comfortable fit. If you want a more slim snuck fit go even 2 sizes down.

I don’t agree with not getting money back after return. It took some time but without saying anything I still got it. I also made a mistake and they helped me with it. So 5 star😊

Sent a return to them. Never got my money back or had an email confirmation. DO NOT ORDER HERE

*after placing this review i got contacted by uneffected studios. After some email contact they managed to find my return and got my money back.*

Nina CS support@uneffected has emailed asking me to leave another review... It's still 1 star. No contact since asking me to remove my other 1 star TP. Still no apology and did not process refund. I had to request a chargeback through my bank. Also Jawa Rajab 5* review is affiliated with the company not a legit review.

EDIT REPLY: That's funny because I have an email here from PayPal showing my case had been closed in my favour, and a refund had been issued by them, not you. The refund was issued by PayPal 12th Feb. Still not received an apology for the horrendous service just further trying to cover your tracks. For a company who's CEO follows Gary Vaynerchuck think you need to watch some more of his content as you have no idea about customer satisfaction or how to effectively run a business.

Extremely late shipping and I had to pay 10 Euros for the return on top of the shipping fee (20 Euros in total)