The technical support for this app is outstanding. They respond quickly and they know how to solve the issue!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Software is not running on old Mac OS 10.15.xx. Support changed the license to Windows version in about a frew minutes. Great Support and very fast.
I had a few issues with this product which were totally my issues and had nothing to do with Tunesmake. The support I received was second to none and they didn’t make me feel burdensome at all. They g... See more
Company replied
Tunesmake's support team is always very quick and you get several possibilities to troubleshoot. If they don't help at first try, Tunesmake Support assists you until they find a solution! Very happy... See more
Company replied
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The technical support for this app is…
The technical support for this app is outstanding. They respond quickly and they know how to solve the issue!
Fast solution for old OS versions
Software is not running on old Mac OS 10.15.xx.
Support changed the license to Windows version in about a frew minutes.
Great Support and very fast.
The program does what it says, but
The program does what it says pretty well including converting to flac 24 bit 96kHz my preferred format, I really don't have a issue with the program or support. My beef is the policy of only allowing you to install on one computer LIFETIME, like I am going to keep the same obsolete computer the rest of my life. When I purchased in 2022 I don't recall that they even had recurring payments, you bought it,it's yours. It's only fair that they have some type of income coming in but I don't remember seeing anything about this "one lifetime" purchase, if I was aware I would have never bought this software. I am burnt out on having my wallet drained by all these companies wanting a monthly tithe, Not everyone has unlimited resources to subscribe to 20 or 30 services or software every month so you are going to lose out on a decent share of the market , now I have to go hide my truck as Ford might want to disable the ignition unless I pay them shake down monies
Reply from TunesMake
It started off a little rocky.....
It started off a little rocky because of the smallest detail that was cleared up by great support.The program is brilliant.It is very quick to convert and low on resources.Thank you so much,guys.
Reply from TunesMake
Great Technical Support & Customer Service
I was completely lost because of an issue caused by my stream account and frustrated to the max when a lovely staff member (Mallin) stepped in and resolved the issue permanently. I have rarely experienced this level of customer support and truly appreciate for all the staff members being this professional & caring.
Reply from TunesMake
Excellent experience when i contacted…
Excellent experience when i contacted the customer service team and had my issue resolved.
Reply from TunesMake
Great products and support
Great products and support.
So nice and easy to use. 5 stars in every aspect.
Reply from TunesMake
Support lives up to it's nasme
I have had to contact support a few times due to my inexperience with downloads etc. I am very pleased with the response time and efficient way my needs were met.
Reply from TunesMake
Excellent tool
Excellent tool.
Clean and quick DL. Nice Gui. I give it a ten
Reply from TunesMake
Great Support at Tunesmake
Support at Tunesmake is great and responsive. They helped me work through a change in the program super clearly and it worked right away. We had a little back and forth to clarify the issue, they asked for a screen video and it was solved.
Reply from TunesMake
I used this replace some old LPs and…
I used this replace some old LPs and cassettes I had sitting around, and around Christmas time. Easy to use. My only issue was trying to turn it off/ cancel my subscription.
Reply from TunesMake
Superior product and exceptional customer service
I had a few issues with this product which were totally my issues and had nothing to do with Tunesmake. The support I received was second to none and they didn’t make me feel burdensome at all. They got me all sorted out and I’m using this product with ease and wonderful results.
Reply from TunesMake
Tunesmake's support team is great!
Tunesmake's support team is always very quick and you get several possibilities to troubleshoot. If they don't help at first try, Tunesmake Support assists you until they find a solution!
Very happy with them!
Reply from TunesMake
Reply from TunesMake
Real human problem solvers !!
They answered to my request within a day and we quickly found a generous solution, that was a really good experience. Thanks a lot ! This makes the difference to companies with no or only AI support..
Thank you !!
Reply from TunesMake
App was simple to use and performed flawlessly.
App was simple to use and downloaded my music from Deezer flawlessly. Very pleased with this app. Customer service responds online in a timely manner and is thorough in their follow through.
Reply from TunesMake
A great way to make a backup of your favourite tunes
The software does exactly what it says and is very easy to use. I only had one problem updating it and the tech support helped me sort it the very next day. There are various options to choose the quality and type of file to save the song as, and it saves all the relevant meta info. Very impressed.
Reply from TunesMake
The software does what it says
The software does what it says, and the lifetime license was easily moved to a new machine. Great, responsive customer service!
Reply from TunesMake
Communication and solution were fast
Communication and solution were fast. Great job by support team.
Reply from TunesMake
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.