Trinity College London Reviews 

77,641
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 22,064 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely friendly, polite, and supportive, which really helps to calm everyone down before taking the test. Consumers also note that the testing centers are conveniently located, very easy to reach by public transport, and exceptionally clean and well managed. People truly love the efficient service and mention that appointments run very smoothly from start to finish without any unnecessary delays. Some reviewers were not happy with minor issues, mentioning occasional confusion when navigating the building or having to wait outside during unfavorable weather conditions.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as welcoming and professional. Reviewers... See more

User experience

Consumers find user experience to be positive, highlighting smooth navigation and a well-organised process... See more

Service

Reviewers mention positive feedback about service, highlighting well-organized centers and helpful staff.... See more

Location

Users describe positive interactions with location, highlighting that facilities are easily accessible and... See more

Customer service

People report positive experiences with customer service, noting that staff members are respectful, kind, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was really happy with how everything went for my B1 English test. My partner and I actually had our exam slots just 20 minutes apart, so we were taking turns keeping an eye on the baby. Once we expl... See more

Rated 5 out of 5 stars

It was lovely the whole experience was really good . Although I had an tech issue with my result and got it next day evening instead of morning before 9 . The staff at the entrance was good i was a... See more

Rated 5 out of 5 stars

Reaching to the test center was very straightforward,Every thing was well managed at the centre .. from entry to giving test and getting my result much before expected time. Staff was very helpful an... See more

Rated 5 out of 5 stars

This review is for the Cardiff team. I felt the team were exemplary and went out of their way to loosen up nervouswrecks not that I was but I did see how staff were chatting up to ease up people and t... See more


Company details

  1. Educational Institution
  2. Educational Testing Service
  3. Printed Music Publisher
  4. Sheet Music Store
  5. Visa and Passport Office

About Trinity College London

Written by the company

Trinity College London is a leading international exam board and independent education charity that has been providing assessments around the world since 1872. We specialise in the assessment of communicative and performance skills covering music, drama, combined arts and English language. With over 850,000 candidates a year in more than 60 countries worldwide, Trinity qualifications are specifically designed to help students progress.
Learn More

Secure English Language Tests every day, UK wide

Provisional GESE results by 9am the next day

Provisional GESE results by 9am the next day
For over 10 years we have been a trusted Home Office approved Secure English Language Tests (SELT) provider, helping thousands of people on their UK visa journeys.

Contact info

4.9

Excellent

TrustScore 5 out of 5

78K reviews

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4.9

All reviews

(77,641)

21,051 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Not bad

Not bad , but I thought the examer will talk slower which it wasn’t. However, I’m glad at the end I pass

21 August 2026
Rated 5 out of 5 stars

Everything was perfect.

Everything was perfect.
Starting from the entrance to the building the staff was very kind. The girls at the document check as well.
The English level evaluation process was super Ok and the interviewer was very kind and on topic.
I wouldn't change anything, everything is very well thought out, in my opinion.

21 August 2026
Rated 5 out of 5 stars

Helpfully

Helpfully
Very good experience. Everything was well organised and professional. The staff were friendly and helpful, and I felt comfortable during my exam. I’m very happy with the service and would highly recommend Trinity College London.

21 August 2026

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