I am writing to express my absolute outrage regarding my order for the Beige Herringbone Pants in Size S (Order #233879)

It has been over a month since I placed my order, and I have yet to receive the item or any proper update. This level of customer service and poor business operation is completely unacceptable and deceptive.

Why does your company consistently handle business this way? This is borderline fraudulent behavior.

I demand an immediate update on the exact shipping status of my item. If you cannot ship it within the next 24 hours, issue a full refund immediately. I will not tolerate any further delays or excuses.

Quality of items are really good, however when I ordered during black friday my product took multiple months to arrive and now they suddenly dont ship to my country anymore

The customer service is non-existent. I got no real reply that actually involved my order (only auto-replies or something similar).

I ordered my items on Black Friday. The shipping took much longer than advertised, but okay, fair enough since it was Black Friday. However, the delivery of the order got split in two; one of the items arrived, but the other package never did. I received multiple updates saying it would definitely be sent by the following week (it was not). I never saw the items. After way too long (+2 months), they just refunded me with no explanation as to why. During the process and after, I tried to contact them multiple times, but got no replies

I bought it with early access through Close Friends, and the items were still in stock a few hours after my purchase. So, it was not because the item was already out of stock and just hadn't updated yet. It is sad to see how they treat their loyal customers so bad.

On the note of loyalty, I received my loyalty birthday gift (€30), but when I tried to use it today, it did not work. It would be nice if it actually worked. That was the last straw that made me write this.

Overall, a bad experience with Trendvison. I would no longer recommend them. I tried to be nice when I contacted the customer service, But now I can't be bothered.

Order number for the refunded order:
Order TRV-185658

I received a pair of shorts that was smaller than what was advertised on the site, i wanted to send them back but they said that i have to pay for the shipping which is over 20€ eventhough it was their fault for false advertising the sizes. They said that they would consider giving back the 20 s for the shipping which is not a certaintity.

Never bought anything from Trendt Vision before, but a friend of mine spoke highly of the brand so I thought I'll give it a try. Can't say I'm loving the experience so far.

I've bought a pair of jeans that is in stock and it was never sent even after 4 weeks. No order updates, no shipping confirmation, nothing.

When contacting the customer support, I either get a filler message saying they will work on it (And still never send it) or just get lied to that the jeans were sent (Which, little did I know, they were not).

This is really a terrible shopping experience. I'm sure the jeans will look great - if I can even get them.

perfect fit and fast delivery

I ordered a few weeks ago a pants, that one never arrived because they confused And generated multiple labeled for the same order, I contact the customer service but no one reply to me. At the end the package went back and no one seems to contacted since then

The jorts delivered well before they were expected to, which was a pleasant surprise. Speaking of pleasant surprises, I had an old pair of jorts from them which unfortunately broke due to the button falling off in the dryer. It was a flaw in the design which was fortunately fixed with this new design! Now the button is one single piece which cannot fall off! Also the length of the jorts improved and are longer, and the design itself looks way better! They've exceeded my expectations and I couldn't be happier.

The products are the best crazy good but the shipping is so expensive and so poor take a lot of time

The customer service is very poor, with DREADFUL delivery times. The item will take 2 weeks or more just to dispatch, with my first order being cancelled a few days later with no explanation until probed.

🔥 service as always

Everything is very good , good Quality ,but can you please bring back the Florida Plate zip please

The products are usually always perfect the only thing is the jorts are way too long and they feel like pants. Maybe they are too long for my liking. I tried to get the S but there wasn’t much difference in terms of length like only 2 cm. I need like 5-10 cm less of length for me personally. I love the soft fabrics specially since it’s for summer etc.

Fast delivery for me in EU and product quality is amazing

Quick and helpful responses from both Sarah and Jenny. Assisted me with my order and gave clear instruction.

Found my fav Denim oat, very good quality, very good fit, fast delivery just perfect

It’s been a year since my order and i still haven’t received the wallet chain in my order. Customer service is terrible and have been giving the same ai responses that they’re looking into it for the last year. Wouldn’t recommend. I’m tired of sending emails for no change.

Love this brand