Tremendous Reviews 

6,042
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 902 reviews, reviewers had a great experience with this company. Customers frequently share that redeeming rewards is remarkably easy, smooth, and completely straightforward from start to finish. People love how quickly they receive their payouts, mentioning that earnings arrive almost immediately after choosing a preferred reward. Consumers also appreciate the wide variety of store gift card options available, ensuring there is something suitable for everyone. However, some customers also noted frustrating payment delays and unexpected difficulties utilizing prepaid cards for purchases. Reviewers mentioned that customer support responses were slow, unhelpful, or provided repetitive automated answers when trying to resolve these problems.

What people talk about most

User experience

People report positive experiences with user experience, highlighting that the platform combines speed,... See more

Payment

Users describe ambiguous interactions with payment, as experiences are sharply divided. On one hand, many... See more

Product

Customers had ambiguous experiences with product, reflecting a wide range of opinions. On one hand, many... See more

Service

Reviewers highlight ambiguous aspects of service, showing a sharp division in customer experiences. Many... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They pay very well, sometimes you may have to wait but once your clear to shop bing bam you get the $$$. It would be nice to fine Ann easy way to keep track of my spending and balance.

Rated 4 out of 5 stars

It is relatively easy to redeem. I just wish that Amazon gift card was automatically one of the options instead of having to type it in search bar.

Rated 5 out of 5 stars

A quick response from asking for my reward and few minutes later or so it seemed my reward was sent to me for activation! Great job Tremendous! Thank you David K

Rated 5 out of 5 stars

Tremendous has kept the word of everything they promised. Support has been quick, easy, and very helpful in solving your issues in your favor unlike so many other apps. Literally have had 0 issues and... See more


Company details

  1. Software Company
  2. Money Transfer Service

Written by the company

Tremendous is the global payouts platform for businesses sending gift cards and money at scale. Trusted by 20,000+ leading organizations, Tremendous has delivered billions in rewards and enables businesses to reach recipients across 230+ countries and regions. From research incentives to marketing and sales rewards to employee recognition programs, the free-to-use platform makes it easy to send thousands of payouts quickly. Getting started is simple: add a funding method and place your first order in minutes. Teams can send rewards via bulk upload, integration, or API. Tremendous automates language translation, currency conversion, tracking, and reporting, and includes built-in fraud controls. The result? Teams can focus on the work that matters most while Tremendous handles all the payout details. Tremendous offers 2,500+ popular payout options, including gift card options, prepaid cards, monetary payouts, and donations. Teams can choose to offer curated reward options or give recipients the freedom to choose what works best for them. If recipients ever run into redemption issues, the Tremendous support team handles them directly.


Contact info

3.9

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.9

All reviews

(6,042)

915 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I redeemed 2 gift cards

I redeemed 2 gift cards, received one of them within 48 hours. Had to ask to have the other resent to me because I never received it. This is the second time this has happened.

2 September 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

Payment issue

Payment issue i redeem flipkart gift card I can not show view code and i click they show plz Wait take time

3 September 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

I have wasted hours ......

I have wasted hours trying to use a Morrisons Supermarket £15 eGift Card here in the UK. I have had many eGift Cards, some from Tremendous, some elsewhere. Some purchased, some as rewards from research companies. I use them in Google Wallet and have never had a major problem before.

I have tried this eGift Card in my local store on four separate occasions. I have travelled to a different store while on holiday. Every time it states "Invalid Barcode", and won't accept the card. I spoke at length to Tremendous Customer Service, which I discovered was AI after a while, but it won't admit it. I have tried Morrisons Customer Service on phone and e.mail. They tell me that the card is valid, has £15 loaded, and has no failed transactions showing.
I have asked Morrisons customer service in-store. They can't help, telling me to contact customer service online, which I had done. I have asked a staff member to type in the Gift card number. They tried said it wouldn't work, and got very annoyed with me, saying it needed cancelling and reissuing.
I have now written 15 e.mails to Tremendous A1 and am still being told to repeat all the steps I have taken, and told that the card cannot be reissued.
I have e.mailed Research in Finance 3 days ago, who sent me the Gift Card - no reply. The £15 was earned doing a ten minute research survey. I don't have hours to spare spending the reward.

IN REPLY to the very fast but unhelpful reply from Tremendous, this shows their totally uncaring nature. If their only customer service agent is AI, then the world is doomed because they haven't helped in the slightest.

3 September 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. I can see that you've been in direct contact with our support team and we've shared all of the information we have available to us regarding this reward. We can confirm that the reward was valid at the time it was issued to you. If you're experiencing difficulty using this gift card at Morrisons, you'll need to reach out to their support team directly for further assistance.

Rated 1 out of 5 stars

Don't care for customers

My google play card just disappeared in the system it was only for£10 but less than helpful also wanting me to find stuff out that they should be doing i had receipt order completion everything but no help and no recourse. zero stars in fact minus as they stole my money and this will stay up until it's resolved which doesn't look like happening as they don't care for customers

1 September 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. Unfortunately, Google is one of our brands that does not provide us with information about their gift cards due to their consumer privacy policies. They ask that cardholders reach out to them directly for help. For more information on how to contact Google about your gift card, please email help@tremendous.com. We'll respond within one business day!

Rated 1 out of 5 stars

VISA gift cards they issue are not…

VISA gift cards they issue are not usable anywhere I tried. I'm EU based, maybe that's the issue.

31 August 2026
Unprompted review
Tremendous logo

Reply from Tremendous

Hi there,

Apologies for the frustrating experience with Tremendous. We're happy to help exchange your prepaid card for a gift card if you're experiencing frequent declines, please email your reward ID and a description of the issue you're experiencing to help@tremendous.com. We'll respond within one business day!

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