Trunkrs Reviews 

76,913
TrustScore 3.5 out of 5

3.5

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Rated 2 out of 5 stars

Yet another 'parcel was successfully delivered ' message when in fact my parcel was not delivered. Trunkrs, where on earth did you dispose of my parcel? Update: after complaining to trunkrs's chatb... See more

Rated 3 out of 5 stars

The packaging is well adequate for the type of product. However, in the delivery process there's room for opportunity. The delivery person doesn't come upstairs to give the package, instead he just dr... See more

Rated 5 out of 5 stars

great timing could follow every movement and even got notified when it would arrive and it arived maybe 5 mins late friendly and helpfull!

Rated 5 out of 5 stars

Delivery of my parcel was perfect from start to end. Very good traceability on your parcel status via the tracking link you will receive per email. The delivery windows / time slot is update and p... See more

Company details

  1. Delivery Service
  2. Courier Service
  3. Logistics Service

Written by the company

Trunkrs is de betrouwbare same day en next day bezorgservice van Nederland en Vlaanderen. Pakketbezorging is het eerste fysieke contactmoment tussen klant en webshop, hoe positiever die ervaring hoe completer de klantbeleving. Daar staan wij voor. Wij hebben een duidelijke visie op duurzaamheid. We kijken steeds verder dan onze eigen footprint en maken optimaal gebruik van bestaande middelen.


Contact info

3.5

Average

TrustScore 3.5 out of 5

77K reviews

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3.5

All reviews

(76,913)

9,732 reviews in the last 12 months

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Rated 1 out of 5 stars

Package never arrived

Package never arrived, received two different addresses left behind by the delivery driver which both didn’t have my package. First and last time hopefully, wouldn’t recommend to anyone.

21 July 2026
Rated 1 out of 5 stars

Terrible Communication & Wasted Day Off

After waiting at home from 5:00 PM until almost 11:00 PM, Trunkrs sent a text notification at 22:39 stating the driver was 15 minutes away. Instead of delivering, Trunkrs updated the tracking status at 22:39 to "Not delivered" due to driver delays, pushing the delivery to tomorrow.

Today was my only day off. I stayed home specifically to ensure my fresh meals went straight into the freezer.

Even when they actually come through with deliveries (they state a window between 5:00 PM and 10:30 PM), 90% of the time they deliver my order at the absolute end of the day, past 10:00 PM.

I always prefer not to leave negative reviews, but you fully deserve this one.

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Worst shipping company ever.

Worst shipping company ever.I needed the parcel urgently; they said it would be delivered within one day. After a week and three failed delivery attempts due to ‘lack of time’, I still haven’t received the parcel. The worst company ever – I’ve never had an experience like this before.

24 June 2026
Unprompted review
Rated 1 out of 5 stars

the worst tracking system ever

might be the worst tracking system ever. ive received a msg stating the delivery will arive in 15 mins. it's been 1.5 hours and hasnt arrived yet. the map tracking is horrible. it keeps going back to where it starts (the line on the map). then it disappears and spawns somewhere random on the map.

16 June 2026
Unprompted review
Rated 1 out of 5 stars

Package left unattended at the front door

The package was left in front of the door while nobody was home. Luckily, our neighbor saw it, but it had been sitting there unattended for at least 30 minutes. This is not the first time my packages have been left outside without permission.

5 June 2026

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