Trunkrs Reviews 

78,631
•
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Shipment is on schedule but next time when the driver delivers the package, he have to do ringing the bell so we can accept the package on our doorstep, anyway you are good team Thank you and succes... See more

Rated 5 out of 5 stars

Amazing 👏 delivery driver came to door excellent tracking. I ordered late last night got my dry order food this afternoon and frozen tonight excellent 👌 highly recommend 👌

Rated 1 out of 5 stars

I sent message after message regarding my delivery but the status remains “delivered” despite the chatbot mentioning that it was delivered 2,1km from my house!! No feedback and plans to fix this issue... See more

Rated 4 out of 5 stars

Hi Sir, my address is Naamsesteenweg 140, but I already suffer 2 times trunkrs map show wrong address, the driver always drive to Naamsesteenweg 400 (south side of my place) could you correct this sof... See more

Company details

  1. Delivery Service
  2. also in
  3. Courier Service
  4. Logistics Service

Written by the company

Trunkrs is de betrouwbare same day en next day bezorgservice van Nederland en Vlaanderen. Pakketbezorging is het eerste fysieke contactmoment tussen klant en webshop, hoe positiever die ervaring hoe completer de klantbeleving. Daar staan wij voor. Wij hebben een duidelijke visie op duurzaamheid. We kijken steeds verder dan onze eigen footprint en maken optimaal gebruik van bestaande middelen.


Contact info

3.4

Average

TrustScore 3.5 out of 5

79K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(78,631)

6,808 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shipment is on schedule but next time…

Shipment is on schedule but next time when the driver delivers the package, he have to do ringing the bell so we can accept the package on our doorstep, anyway you are good team
Thank you and success 👍🏻😄

28 October 2026
Rated 2 out of 5 stars

I'm not really satisfied with the…

I'm not really satisfied with the delivery service from Trunks. I was at home waiting for my package all day and explicitly requested in the delivery instructions for the driver to ring the doorbell upon arrival to ensure I received it safely. Instead, the driver didn't even bother to ring the bell and simply shoved the important package into the mailbox. There is no point in having a delivery instruction field if the drivers are going to completely ignore it. Extremely lazy service and a lack of care for the customer's request.

27 October 2026
Rated 1 out of 5 stars

Everything was wrong

Everything was wrong, but most importantly you don't deliver the service I paid for. The birthday present arrived almost 48 hours after birthday which was discraseful. Will never use you again.

24 October 2026
Rated 1 out of 5 stars

I sent message after message regarding…

I sent message after message regarding my delivery but the status remains “delivered” despite the chatbot mentioning that it was delivered 2,1km from my house!! No feedback and plans to fix this issue. I ordered fruit and vegetables and now not sure whether to buy at the local shop as I have no clue when they plan to resolve this. Zero stars!!

23 October 2026
Unprompted review
Rated 1 out of 5 stars

They didn't feel like delivering so said I had refused the package

The day of the delivery I got an email saying the delivery would be delayed by one day, then in the evening another mail saying that they tried to deliver but I had refused the order! So they had returned the package. I was at home, no one tried to deliver anything and I would definitely not have refused. I ordered stuff that I needed urgently for my baby, and choose Trunkrs because they promised the fastest delivery time. Customer service said that because the order was returned there was nothing they could do so good luck. Luckily the webshop I ordered from was able to make a priority delivery with DPD which came the next day.

19 October 2026
Unprompted review
Rated 1 out of 5 stars

Hrrible delivery company

Hrrible delivery company. They mush have delivered my packages to another address at least 9 times. Drivers don know how o read addresses.

22 October 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look