Tietokettu.net Reviews 

226
TrustScore 4.5 out of 5

4.3

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Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. DNS Provider
  4. Email Service Provider
  5. Gaming service Provider
  6. Internet Service Provider

Written by the company

Tietokettu on vuonna 2019 perustettu yritys, joka tuottaa yrityksille sekä kuluttajille verkkopalveluita. Palveluihin lukeutuu erilaiset palvelimet, verkkosivujen suunnittelu sekä toteutus, tietoverkkojen rakennus, ylläpitopalvelut sekä konsultointi. Tarjoamme palveluitamme yli viiden vuoden vankalla kokemuksella erilaisista palvelinjärjestelmistä, verkkosivuprojekteista sekä tietojärjestelmistä.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

226 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(226)

35 reviews in the last 12 months

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Rated 1 out of 5 stars

THEY ROBBED ME AND THEY WON'T GIVE ME MY MONEY BACK.

I paid for a vps and in the first hour I understood that the vps are useless. They have useless computers. If you know what you are doing and are an experienced user, you will understand that it is not worth bothering with. In 2 hours I told them I want my money back because your computers are useless. I paid for another vps and did exactly the same with the same features but I paid a lot more money. Now I am writing here because the scumbags stole my money, they have cheap prices but it is not worth it, the computers are useless.

They will steal your money and they will make you dizzy to fix the problem. They have the problem in their minds and probably because there is not much sun in their country.

29 June 2026
Unprompted review
Rated 1 out of 5 stars

Did not receive what I ordered. OS mismatch and support issues

On May 19, I ordered a VPS with Ubuntu 24.04. The service description mentioned activation may take up to 48 hours — I accepted this.
On May 21, the server was activated, but:
CentOS was installed instead of the requested Ubuntu 24.04
The control panel was unstable: frequent freezes lasting 1–8 hours
Server access was intermittent
I contacted support with a detailed description of the issue. Received generic responses that did not address the problem. Follow-up messages were either ignored or answered formally without resolution.
Summary: After 4 days of waiting, I neither received a properly configured service nor meaningful assistance. If you're considering this hosting for production use, I recommend verifying that the initial setup matches your order before relying on it.

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Awful service

Awful service. VPS went down after restoring a Mikrotik CHR backup which never happened before with other providers. I was unable to start or rebuilt the server as the control panel was unavailable, and even tech. support couldn't help me with that. Next day they just ignored my messages. They told me I can't use Mikrotik CHR, but they have it in the image list!

I tried dozens of vps providers and that's the first time I have such an experience.
The icing on this cake is that they don't do refunds.

22 January 2026
Unprompted review
Tietokettu.net logo

Reply from Tietokettu.net

Hello Artem. When we encounter software that causes the network to freeze, we have to suspend the service and get in touch. In this case, we contacted you via customer service. Could you explain a bit more in an email how the situation was resolved, as we have a strict standard that customer service must be of high quality. Please get in touch as soon as possible by email at kasper.rajamaki@tietokettu.net or support@tietokettu.net.

I couldn’t find a customer account under your name either, so I hope you will get in touch as soon as possible.

Thank you <3
-Kasper

Rated 5 out of 5 stars

Excellent service

Excellent service, kind and friendly team!

1 December 2025
Unprompted review
Tietokettu.net logo

Reply from Tietokettu.net

Thank Petr! Thank you very much for your feedback! This is truly valuable! Have a pleasant New Year! 😊

Rated 5 out of 5 stars

Over a Decade with WordPress, Tietokettu Is the Best Yet

I’ve been running WordPress-based websites for over ten years with several different hosting providers. So far, Tietokettu has been the best of them. Their customer service is knowledgeable and friendly. Their servers also support the LiteSpeed Cache plugin, which has been a great help in improving site loading speeds. Most other companies only support fully paid alternatives!

15 December 2024
Unprompted review
Rated 1 out of 5 stars

I purchased the Tietok 6" mini chainsaw…

I purchased the Tietok 6" mini chainsaw on Amazon in April 2024.
Finally tried it out in May a couple of times then went to use it in June & the chain would not move. The machine itself sounds healthy. My neighbor helped with trouble shooting. It seems that if the chain is not moving, turn it off, pull the chain back a bit then try again. This usually works. I have also had a difficult time to trying to contact Tietok. Talked to Amazon (I knew that my return time had passed). The lady was very helpful & after a bit of researching she was able to send me an emailed the contact info.

11 July 2024
Unprompted review
Tietokettu.net logo

Reply from Tietokettu.net

Hi Marsha! I'm sorry if you haven't been able to contact us. Our average response time to help tickets last month was about 2 hours, and our customer service representative always answers every ticket. Please create a help form on our website or come to our support chat, which is open on weekdays from 10 am to 5 pm (UCT+2). We are happy to help you, if you want continue using our service.

Rated 1 out of 5 stars

The service from this company is terrible. I paid $4.87 for a vps worth $2.44.

Bought VPS-servers - Mini for 2.44
Mini
Starting from
$2.44 USD
Monthly
2Gb RAM-memory
1x vCPU
20Gb Diskspace
1Tb Monthly bandwidth
Stuck. Submit a work order to customer service for processing. No one responds. The problem is not solved.
So I paid the difference and upgraded VPS-servers - Small
Small
Starting from
$4.87 USD
Monthly
4Gb RAM-memory
2xvCPU
50Gb Diskspace
3Tb Monthly bandwidth

I paid them the money and the machine is still a mini configuration.
2Gb RAM-memory
1x vCPU
20Gb Diskspace
1Tb Monthly bandwidth
This configuration

20 April 2024
Unprompted review
Tietokettu.net logo

Reply from Tietokettu.net

I'm really sorry for your bad experience, could you create a support ticket about this on our site so we can look into it? You can find our support portal on our main website, when you log in.

- Tietokettu

Rated 5 out of 5 stars

Good and cheap servers

I am using VPS solutions from Tietokettu to host a social media platform and chat service for personal use, and it requires a good uptime and connection speed. Everything works well and as expected in that matter.

I had some problems with registering a domain name through Tietokettu, but helpful support team was able to resolve this issue for me.

29 July 2023
Unprompted review
Tietokettu.net logo

Reply from Tietokettu.net

Hi Talvi. Thanks your feedback! "In pleasure to be of assistance now and in the future. Have a great summer 😎."

Rated 5 out of 5 stars

Excellent customer service!

It's been a year or so since i am using Tietokettu to host my website. There has been here and there when my site was down, but everytime when i opened a ticket, the customer service was super nice, super fast responded, quickly identified the issue and solved the problem. Provided an excellent customer experience. Thank you for that and keep rocking Tietokettu!🚀

16 June 2023
Unprompted review
Tietokettu.net logo

Reply from Tietokettu.net

Hi Ulenius. We are thankfull your reply. Have good summer, If your country have now summer. 😎

Rated 5 out of 5 stars

VPS service

I have purchased VPS services from Tietokettu. The full communication with them was super effective, highly professional and very attentive. I would like to mention Kasper who worked "around the clock" in order to assist and verify that I got the best service.

11 January 2023
Unprompted review
Rated 5 out of 5 stars

Super inspiring! Excellent service and performance!

I consider Tietokettu a super inspiring company with a significant future potential. I am extremely satisfied with their amazing solution oriented attitude, excellent service and great response time. Especially, I appreciate their friendly customer support, competitive pricing and leading edge technology.

I am super happy with the excellent CPU and network performance of their VPS solution. I received excellent and fast solution to my technical questions. Super cool!

Thank you for the amazing experience!

22 December 2021
Unprompted review
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