Threadheads Reviews 

1,902
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 652 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the clothing items are made from thick, comfortable materials that wash well and maintain their fantastic appearance over time. Consumers also deeply appreciate the remarkably fast, helpful customer service and quick response times whenever they need assistance with custom designs or general inquiries. However, some customers also noted frustrating delivery delays, long waiting times, and missing items or unexpected blanks in their received parcels. A few reviewers additionally experienced disappointing issues with printing errors, incorrect sizing, or unhelpful policies when trying to return unsatisfactory items.

What people talk about most

Product

People report high satisfaction with the product, praising the fantastic quality material and print as well... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep appreciation for the thick, comfortable... See more

Order

Users describe ambiguous interactions with order experiences, as many people praised the speedy processing... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting quick response times and friendly,... See more

Response time

Customers consistently note positive experiences with response time, highlighting that support agents reply... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What made Threadheads such a great shop is how honest their sellers are. Quite generous and thoughtful as well. Their website is easy to manage, especially the customization of the shirts, it edits it... See more

Company replied

Rated 5 out of 5 stars

Awesome shirt designs and amazing customer service! I needed some new shirts for summer and was able to find ones that were witty and cool while remaining appropriate as a teacher. PLUS I wrongly orde... See more

Company replied

Rated 5 out of 5 stars

Had a minor concern about a product I had received (Custom t-shirt). I had emailed the team about my concern. No longer then probably 5mins, I had already had a response from Frankie. Explained my sit... See more

Company replied

Rated 5 out of 5 stars

I had an emergency (last minute T-shirt for my prep daughter's 100 day that I had completely forgotten about = a real emergency!). Luisa & team took our custom print order at 10:42am and had it rea... See more

Company replied


Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 606990747

  1. Clothing Store
  2. also in
  3. Custom T-Shirt Store
  4. Design Agency
  5. Fashion Accessories Store
  6. Printed Clothing Store

Written by the company

Threadheads is a global pop culture clothing & accessories brand. It's a fun place to shop for unexpected gifts. Dark humour, officially licensed merch, meme shirts and 90s-inspired fits. Made-to-order garments. Worldwide shipping.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,902)

618 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service! Made a purchase and forgot to update my shipping address, emailed them asking to change it, and got a response and results within 5 minutes.

4 November 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Cheers Nicolas 🙌

Rated 5 out of 5 stars

Loved my experience

The quality of the designs, the quality of the fabric everything is amazing ! The client service is more than amazing ! Special mention to Paulo and Frankie that made the communication easy and always tried to find a solution ! And they did found one to every question :)

1 October 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Woohooo glad Paulo and Frankie could help you out 🫶 thanks for dropping a review Sarah!

Rated 5 out of 5 stars

Additional tshirt order

I wanted to order another t-shirt and dealt with Frankie and the experience was really helpful.

3 November 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Glad we could help Belinda! 🫶

Rated 5 out of 5 stars

Funny & Quirky

Great website with such a variety of things to buy. I love all the options. Also really good for Christmas or birthday gifts. So many funny quirky shirts/hoodies, the designs are awesome. The product quailty is fantastic as well. I will continue to buy stuff from Threadheads. Highly reccomend.

3 November 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Thanks for dropping a review Katie! Means a lot 🙏

Rated 5 out of 5 stars

What made Threadheads such a great shop…

What made Threadheads such a great shop is how honest their sellers are. Quite generous and thoughtful as well. Their website is easy to manage, especially the customization of the shirts, it edits itself automatically which is very convenient. And the quality of the shirt is really good, not cheap material at all. Some might find their products too pricey, that’s what I also thought at first, but after receiving the shirts, their price is reasonable. Worth it for sure!!

29 October 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Thanks for dropping such a glowing review Allana 🌟 really appreciate your support, enjoy your custom tee!!

Rated 5 out of 5 stars

such a nice team

such a nice team! was so quick by resolving an issue with the order it truly is awesome!! 10/10

27 October 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Thanks heaps Johannes 😊

Rated 5 out of 5 stars

Awesome shirt designs and amazing…

Awesome shirt designs and amazing customer service! I needed some new shirts for summer and was able to find ones that were witty and cool while remaining appropriate as a teacher. PLUS I wrongly ordered a small size on one shirt and quickly emailed hoping the size on the order could be adjusted and without hestitation I got a reply and a friendly and quick adjustment so that all the shirts I ordered will actually fit! Very appreciated.

26 October 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Cheers for the review Han! Your support means a lot 💪🫶

Rated 5 out of 5 stars

Just brilliant!

Brilliant tees and the most outstanding service!

23 October 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Cheers Terence! 🙏

Rated 5 out of 5 stars

Great quality and great fun!!

I am on my 5th (and counting) t shirt from threasheads!! They are fantastic quality material and fantastic quality print. I always get compliments and smiles when I am wearing one. They are priced just right considering the quality and how well they wash. I love the humour and the customer service is second to none with professional, helpful staff. All in all a continued awesome customer experience. I would certainly recommend threadheads.

22 October 2026
Unprompted review
Threadheads logo

Reply from Threadheads

We're blushinggggg 🥹🥹 thanks so much Gav!!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, communication and efficient updates - one of the best customer experiences I've had in living memory. Highly recommend.

20 October 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Thanks for the glowing review Gordon! Means a lot 🙏😊

Rated 5 out of 5 stars

I ordered a custom made t-shirt and…

I ordered a custom made t-shirt and accidentally ordered the wrong size. The customer service team were not only quick to respond but sorted it out straight away. I’ll be back to order more custom t-shirts for sure 🤩❤️

18 October 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Yay amazing!!! Thanks for the glowing review Kelly 🤩

Rated 5 out of 5 stars

Threadheads is an amazing company

Threadheads is an amazing company! When I printed my first work short a few months ago, there was an issue on my end with uploading the right format of image. When i got my shirt, I reached out to express it wasn't quite what I hoped for and the team went above and beyond to remedy the situation.

They also carry with them amazing marketing and engaging emails. I have ordered my second work shirt now through them and have full confidence in not just the company but how I will feel in it when it gets here. Keep it up guys!

20 October 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Thanks so much for all the support! Really glad we were able to make things right 🫶

Rated 5 out of 5 stars

Great customer service

Great customer service and very helpful. Such a lovely business and was very understanding, I highly appreciate everything. Thank you :)

19 October 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Hi there Alaric, we're so sorry our size range didn't meet your expectations. We're actively working towards expanding our size range to accommodate to more of our customers, so this feedback is genuinely helpful. I can see that one of our support team members has reached out to you and offered a cash refund once the items have been safely returned to us. Please feel free to respond to us there, and let us know if there's anything else we can do to make this situation right 🙏

Rated 5 out of 5 stars

Abosoulute g’s!

Abosoulute g’s!! I emailed & asked them if they’d be interested in making a couple custom designs for me and/or if they’d make a lineup of them. The lads replied literally in like 4 minutes flat giving me a run down of how to go about it, plus said they’d speak to the team about what I’d asked, it was a Sunday morning & pretty early I might add too. Couldn’t be happier with these fellas they sorted me right out!! I can confirm any custom prints I’m after I’ll be ordering from threadheads!! Again BLOODY G’ssss!

18 October 2026
Unprompted review
Threadheads logo

Reply from Threadheads

Cheers Samuel!! Reviews like this make us smile 😌😎

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