The Facial Room Skincare Inc. Reviews 

908
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the skincare items, noting how effective they are for various skin types and praising the genuinely knowledgeable staff. Many reviewers share that receiving personalized product recommendations makes finding the right daily treatments for sensitive or aging skin remarkably easy and enjoyable. Buyers also deeply appreciate the exceptionally fast delivery service and the wonderful inclusion of lovely free samples with every single online purchase. People consistently note that all packages arrive very quickly, are beautifully boxed in sustainable materials, and always meet their high expectations.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting lovely natural ingredients, quick... See more

Staff

Users describe positive interactions with staff, highlighting their expertise and care during treatments.... See more

Service

Consumers find service to be exceptionally positive and reliable over time. Reviewers consistently mention... See more

Quality

Customers had positive experiences with quality, highlighting excellent products and quick delivery alongside... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting prompt and fast arrival times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been ordering from the facial room for my entire family for over 15 years. The absolute best customer service that I have received from any store hands down. They listen, assess and offer amazi... See more

Rated 5 out of 5 stars

Another great order! Colleen I decided to try new products, and once again, my decision was a happy one. The Marine Flower eye cream is a delight for tired old eyes, and isn’t sticky or too thi... See more

Rated 5 out of 5 stars

This was a sublime experience! My facial with Alana was so relaxing and my skin felt fantastic afterwards. I honestly did feel like I was glowing! There are lots of little extras that make this facia... See more

Rated 5 out of 5 stars

I’ve not only received amazing facials from Alana, but I’ve also truly appreciated how she takes the time to explain each product she uses and why she chose it specifically for my skin. There was... See more


Company details

  1. Beauty Product Supplier
  2. Beauty Supply Store
  3. Organic Shop

Written by the company

The Facial Room has been partnered with Eminence Organic Skin Care for over 22 years. We are Eminence Organics Canadian authorized online retailer. Our founder, Patricia Asmar is an internationally certified aesthetician with over 26 years of experience in the industry. Our aim is to exceed the expectations of our customers by providing exceptional service, skin care education and product selection advice. We pride ourselves in having the freshest products on the shelf guaranteed, and a worry-free shipping and return policy. We appreciate and value all of our customers and we know you will enjoy the shopping experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

908 reviews

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4.9

All reviews

(908)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful facial, great products

My facial was exceptional - so relaxing and my skin feels amazing. Top that off with a few items from the Wonderblush makeup line - it’s so easy to look great in less than a minute with my bronzer, blush and lipstick.

21 August 2026
Rated 5 out of 5 stars

Great products

Great products , wonderful customer service, sage advice !
Effective and luxurious routines from Eminence with natural ingredients. Luna is the easiest smoothest and best smelling self tanner I’ve ever tried. Just received my Wonderblush order and can’t wait to try the lip balm and liquid eye shadow !

2 September 2026
Rated 5 out of 5 stars

My Favourite Company!

This is a fantastic company! Patricia takes care to offer only the best, cleanest and most effective products and offers many incentives, including weekly promotions. This has been my Mom’s and my go to company for skin care products plus for over twenty years. Customer service can’t be beat and they go the extra mile. I have a scent sensitivity and they kindly send me samples of products to ensure they will be compatible for me. Thank you Patricia - I love this company!

20 August 2026
Rated 5 out of 5 stars

Great business

Great business, great service, carries all products and allows samples to try before purchase!
Knowledgeable staff for facials…

20 May 2026
Rated 4 out of 5 stars

It is fabulous

This business has the best products and the facials are amazing! Patricia and her staff are knowledgeable and caring.
Unfortunately, it is expensive and I can’t afford to go more often.

20 May 2026

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