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Thai Food Direct Reviews 

1,689
•
TrustScore 5 out of 5

4.9

Asian Grocery Store
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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressively fast delivery times, efficient service, and the secure, sturdy packaging that ensures products always arrive in pristine condition. Shoppers also love the wide variety of authentic items available, noting that the website is extremely easy to navigate for all their culinary needs. However, some people mentioned minor drawbacks such as expensive international shipping costs, occasional delivery mix-ups where packages went to the wrong address, or initial delivery delays. Despite these occasional logistical hiccups, most buyers remain extremely satisfied with the overall product quality and helpful customer support.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive fresh, authentic, and... See more

Delivery service

Consumers find delivery service to be a satisfying experience with a strong consensus on punctuality and... See more

Order

Reviewers express strong satisfaction with the ordering experience, highlighting that websites are easy to... See more

Quality

Customers had positive experiences with quality, praising the excellent condition and high standard of... See more

Service

Clients share positive opinions on service, highlighting efficient experiences and great prices. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent variety on website, found the item I was after without any difficulty, payment and checkout was straight forward and goods arrived promptly. The food ordered was just what I was after. Pleas... See more

Rated 5 out of 5 stars

The goods arrived swiftly as promised. This was essential as the order contained fresh produce. Everything was extremely well packed and arrived in excellent condition. I'm very pleased and would high... See more

Rated 5 out of 5 stars

First time buyer with this retailer and I am glad to say my experience has been a good one! The products that I chosen is of high quality, pricing too is good. The service has been great, I think I r... See more

Company replied

Rated 5 out of 5 stars

Great product and great delivery, I'll definitely be ordering again. I have a food allergy and it's very hard to find safe ingredients, this Massemam curry paste is perfect for me and tastes great too... See more

Company details

  1. Asian Grocery Store
  2. Catering Food and Drink Supplier
  3. Chinese Supermarket
  4. Fruit and Vegetable Store
  5. Japanese Grocery Store

About Thai Food Direct

Written by the company

Thai Food Direct is a Thai & Oriental food retailer.
Fresh items are delivered on a Monday.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(1,689)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent First Impressions!

I am very happy with the first order that I placed with Thai Food Direct. The website was easy to use, they had a great choice of products, my order arrived the next day, the packing was absolutely fantastic and everything I received was excellent quality! Very happy indeed! I will definitely use them again… 👍🏻

15 June 2026

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