Tern Visa Reviews 

50
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We had tried through Australian Visas official site and after an hour gave up. We then tried your agency and obtained the visa within minutes easily. excellent. thank you.

Rated 5 out of 5 stars

Tern Visa was easy to use and provided my visa super quickly. Previously I’ve used the DHA IMMI system which is complicated and requires me to create an account. With Tern I just upload a passport pho... See more

Rated 5 out of 5 stars

I was first quite sceptical about this whole third-party provider helping me with a government service... but ternvisa changed my mind! Very efficient, super quick, and for a small pricetag. 10/10 wou... See more

Rated 3 out of 5 stars

Receipt 1500-0770: Today at 10:00:17 PM I bought and paid a Visa for Australia. Until now I did not recive the Visa for my wife Elfriede Koch. Please sent me as soon as possible the Visa.

Company replied

Company details

  1. #5 of 17 best companies in Software Company

Written by the company

Tern Visa makes Australian visas clear, fast, and affordable. We help individuals, families, and partners apply with confidence across both temporary visas (Visitor, Working Holiday, Student) and permanent migration pathways (Partner, Skilled, Employer-Sponsored). Our approach is simple: software for speed and consistency, lawyer review for accuracy and compliance—at a fraction of the cost of a traditional migration agent.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

50 reviews

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4.7

All reviews

(50)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Australian Visa

We had tried through Australian Visas official site and after an hour gave up.
We then tried your agency and obtained the visa within minutes easily.
excellent. thank you.

21 June 2026
Rated 5 out of 5 stars

Super easy to apply. thanks.

I didn't know I needed a visa for Australia and applied for this at the airport check in desk. Very quick getting my visa and made my flight. Thank you.

25 June 2026
Rated 4 out of 5 stars

More complicated than previous visits…

More complicated than previous visits but straightforward

22 June 2026
Tern Visa logo

Reply from Tern Visa

Thank you for taking the time to leave a review. We've looked into your experience and have made some changes to smooth things out. We're really glad your visa was granted within a few minutes of completing your application. Thanks for choosing Tern.

Rated 3 out of 5 stars

Visa did not arrive

Receipt 1500-0770: Today at 10:00:17 PM I bought and paid a Visa for Australia. Until now I did not recive the Visa for my wife Elfriede Koch. Please sent me as soon as possible the Visa.

1 May 2026
Tern Visa logo

Reply from Tern Visa

Hi, thank you for reaching out. Your visa was granted and emailed to you about 2 minutes after payment, on the same evening. We've resent it to both email addresses we have on file for you. Please check your spam or junk folder, as visa grant emails sometimes land there. If you still can't find it, please reply to any of our emails or contact us at support@ternvisa.com.

Rated 5 out of 5 stars

Lifesavers

Lifesavers. Very helpful!!! Tern helped me with a complicated partner visa situation. Tony was super knowledgeable and it would have cost me thousands and potentially a loss if visa without his help.

14 April 2026
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