The team member was excellent, helpful & friendly. My query was sorted quickly & efficiently. However as this is a joint account I thought that both cards would be activated, but no. My husbands has n... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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I had an issue logging into the Tastecard app after upgrading my mobile phone. It kept trying to get me to pay for a subscription, even though my Tastecard is included as a benefit with my NatWest... See more
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Customer service representative Kelly was thorough, empathised and resolved my concerns and made me feel I was in good hands. That’s what customer service is about she should be commended for her... See more
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Once I eventually got to speak to a human, she was very helpful and sorted our problem out without delay. Very professional and lovely manner. Unfortunately, the Cora Assist bot was useless, did not... See more
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Company details
About tastecard
Written by the company
Hello, we’re tastecard.
As well as being the UK’s biggest dining club, tastecard also brings members savings on a whole load of experiences. With discounts on restaurant dining, takeaway pizza, cinema tickets and more, tastecard is the go-to membership for people who love saving money.
Our offers, your savings.
With a tastecard membership, you’ve got these offers at your fingertips:
As well as being the UK’s biggest dining club, tastecard also brings members savings on a whole load of experiences. With discounts on restaurant dining, takeaway pizza, cinema tickets and more, tastecard is the go-to membership for people who love saving money.
Our offers, your savings.
With a tastecard membership, you’ve got these offers at your fingertips:
- 2 for 1 or 25% off the total bill at thousands of UK restaurants
- 50% off pizza delivery
- Savings on cinema tickets
- 25% off barista made drinks with Coffee Club
- Discounted days out at top UK attractions
Download the free app.
With the new and improved tastecard app, you can search for offers near you, track your savings, manage your account and more.
DOWNLOAD APP
Contact info
United Kingdom
- help@tastecard.co.uk
- tastecard.co.uk
4.2
Great
42K reviews
Asks customers to review
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Efficient Service
My call to membership services was answered quickly and dealt with very efficiently. My membership was reactived on my behalf with no issues. Email guidance was sent for any future queries. Very satisfied with the service.
7 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent customer service thank you
Excellent customer service thank you. Problem understood and resolved swiftly!! Something we don’t see a lot of these days unfortunately! So thanks again
7 September 2026
Reply from tastecard
Thank you so much for your wonderful review! 😊
We're delighted to hear that your issue was understood and resolved swiftly by our Customer Service team. Providing efficient, helpful support is something we take great pride in, so it's fantastic to know that your experience stood out for all the right reasons.
Your kind words mean a lot to us, especially your recognition of the service you received. We'll be sure to share your feedback with the team, who will be thrilled to hear they made such a positive impression.
Thank you again for taking the time to leave a review, and we hope you continue to enjoy all the benefits of your membership.
Reply from tastecard
Thank you for your review! 😊
We're delighted to hear that you found our team pleasant and helpful. Providing friendly, effective customer service is always our goal, so it's wonderful to know we were able to assist you.
Thank you for taking the time to share your feedback. We really appreciate your kind words and hope you continue to enjoy all the benefits of your membership.
Natwest customer service advisor…
Natwest customer service advisor brilliant. Talked me through how to download and use taste card. Saved £46.00 so massive thank you
4 September 2026
Reply from tastecard
We're delighted to hear that the NatWest customer service advisor was able to help you download and start using your tastecard. It's great to know they guided you through the process and helped you get set up with confidence.
Even better, we're thrilled to hear you've already saved £46.00! That's exactly what tastecard is all about, and we hope you continue to enjoy many more fantastic savings.
Thank you for taking the time to share your experience and for your kind words.
It's impossible to speak to customers…
It's impossible to speak to customers service. I sent request to cancel my subscriptions since June and no reply, sent again end of Aug 2026 still no reply or respond. Please let me know how to contact you. I tried the app to cancel subscription but it won't work.
5 September 2026
Unprompted review
Reply from tastecard
We're delighted to hear that your problem was resolved quickly and efficiently. Providing fast, effective support is something we strive for, so it's wonderful to know that we were able to help when you needed us.
Thank you for taking the time to share your feedback. We really appreciate your kind words and hope you continue to enjoy all the benefits of your membership.
Good experience and the team was very…
Good experience and the team was very much helpful. I really appreciate their help.
4 September 2026
Reply from tastecard
We're delighted to hear that you had a good experience and found the team helpful. Providing friendly and effective support is always our goal, so it's wonderful to know that we were able to assist you.
We really appreciate you taking the time to share your feedback, and we'll be sure to pass your kind comments on to the team.
Reply from tastecard
We're delighted to hear that we were able to help sort out your renewal for you. Providing a smooth and hassle-free experience is always our aim, so it's great to know we could assist.
Thank you for taking the time to share your feedback. We really appreciate your kind words and hope you continue to enjoy all the benefits and savings available with your membership.
It was not explained why my Tastecard…
It was not explained why my Tastecard has not been activated as it expired in April. I’ve already paid full price at Ask Italian during this period!
Also I don’t understand from the app if the card is valid as there is no expiry date showing now. If you could please clarify as I did not receive the promised confirmation email?
4 September 2026
Reply from tastecard
We’d really appreciate the chance to look into this further for you. Please contact our team at trust@tastecard.co.uk with the subject line “ATTN: Trustpilot”, and include your membership details so we can investigate this properly.
Reply from tastecard
Thank you for your review! 😊
We're delighted to hear that you received a swift and accurate response to your enquiry. Providing prompt, helpful, and reliable support is something we take great pride in, so it's wonderful to know we were able to assist you effectively.
Thank you for taking the time to share your feedback. We truly appreciate your kind words and hope you continue to enjoy all the benefits of your membership.
This is a scam! Don't do it..
Don't do it... I cannot stress this enough!
I signed up to Tastecard in 2019.
In 2020 Lock down happened and of course I wanted to cancel my subscrition why pay when we couldn't eat out... Ever since then... Arghhhhh
Every year this company takes money out of my bank account.
I have them blocked through my bank but this company has a system that can get around this. And every year they still keep taking my money.
Every year I have to go back to my bank and make a complaint, block my card and my block them from my bank account again... Until the next year.
So what ever you do... Don't buy into this scam, money grabbing company... You will come to regret it.
And if you do make the mistake of not heeding my warning... When you do finally try to cancel your subscription, (and there are many hoops just trying to do that!!!) Check your bank account every year, every month... Then you will see for yourself! Hopefully you too will write a review and maybe, just maybe we can stop this company from stealing another person's money!
When I discussed this company with my bank and told them what I have to do every year, they were well aware so it appears I am not the only one going through this. Imagine how much money this company is making from us all. Disgusting!
4 September 2025
Unprompted review
Reply from tastecard
We’d really appreciate the chance to look into this further for you. Please contact our team at trust@tastecard.co.uk with the subject line “ATTN: Trustpilot”, and include your membership details so we can investigate this properly.
Reply from tastecard
We're delighted to hear that you received a quick response to your query. Providing prompt and helpful support is something we strive for, so it's great to know that we were able to assist you efficiently.
Thank you for taking the time to share your feedback. We truly appreciate your kind words and hope you continue to enjoy all the benefits of your membership.
Reply from tastecard
We're pleased to hear that your request was understood straight away and handled efficiently. Providing clear, effective support is what we strive for, so it's great to know we were able to help quickly and meet your expectations.
Thank you for taking the time to share your feedback. We really appreciate your kind words and hope you continue to enjoy all the benefits of your membership.
Reopening my Tastecard account
I received answers quickly, with the information I needed. My account was reopened quickly and efficiently. A great job! Thank you ;0).
3 September 2026
Reply from tastecard
We're delighted to hear that your Tastecard account was reopened quickly and efficiently, and that you received the information you needed without delay. Providing prompt, clear, and effective support is what we strive for, so it's great to know we were able to help.
Thank you for taking the time to share your experience and for your kind words. We'll be sure to pass your feedback on to the team.
Fantastic customer service support.
Fantastic customer service support.
Really helpful and friendly and they answered all my questions and shared some useful tips and information with me on how to use my card.
Five stars 🤩🤩🤩🤩🤩
3 September 2026
Reply from tastecard
We're thrilled to hear that you received such helpful and friendly support from our team. It's great to know that all of your questions were answered and that the additional tips and information helped you get the most out of your tastecard membership.
Providing excellent customer service and helping our members maximise their savings is always our goal, so your kind feedback means a lot to us.
Thank you for taking the time to share your experience and for the five-star rating! ⭐⭐⭐⭐⭐
Very helpful lady Helping me register…
Very helpful lady Helping me register my taste card
1 September 2026
Reply from tastecard
We're delighted to hear that our advisor was able to help you register your tastecard. We understand that getting set up can sometimes be a little confusing, so it's wonderful to know that the support you received made the process easy and straightforward.
We'll be sure to pass your kind comments on to the team.
Couldn't access my card
Couldn't access my card. Telephone operator managed to resolve issue within a couple of hours. That was good. What wasn't is that it's a known issue that some cards aren't working.. and noone advised me.
2 September 2026
Reply from tastecard
Thank you for your review and for taking the time to share your feedback. 😊
We're pleased to hear that our Customer Service team was able to resolve the issue with accessing your card within a couple of hours and get you back up and running quickly.
We're sorry, however, that you were not made aware of the issue sooner. We completely understand how frustrating it can be to experience a problem, particularly when it involves accessing your membership benefits. Your feedback regarding communication is appreciated and will be shared with the relevant team as we continually look for ways to improve our service and keep members better informed.
Thank you again for bringing this to our attention. We value both your positive comments and your constructive feedback.
Keisha was very helpful
Keisha was very helpful, she saw the problem straight away, and sorted it out for me.
Thank you.
1 September 2026
Reply from tastecard
We're delighted to hear that Keisha was able to identify the issue straight away and resolve it for you quickly. Providing efficient, helpful service is what we strive for, so it's wonderful to know that your experience was such a positive one.
We'll be sure to pass your kind feedback on to Keisha, who will be delighted to hear your comments.
Thank you for taking the time to share your experience.
Reply from tastecard
We're delighted to hear that your issue was sorted in a timely manner and that Gemma was able to assist you. Providing quick and effective support is something we pride ourselves on, so it's wonderful to know that your experience was a positive one.
We'll be sure to pass your kind comments on to Gemma, who will be delighted to receive your feedback.
Thank you for taking the time to share your experience.
Scam
I was charged for a subscription I didn't know I had, for a service I never used.
no emails, no communication, no reminders there was anything due.
1 September 2026
Unprompted review
Reply from tastecard
We’d really appreciate the chance to look into this further for you. Please contact our team at trust@tastecard.co.uk with the subject line “ATTN: Trustpilot”.
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