Taima Titanium Reviews 

1,034
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Evaluating 951 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the attractive cookware design and experience even heating performance during daily cooking sessions. Many people also find the items very easy to clean and appreciate that they are free from toxic materials. However, some customers also noted significant delays in delivery and missing items from their complete orders. Others mentioned that food occasionally tends to stick to the cooking surface and cleaning can sometimes be quite difficult. Some people experienced ongoing issues with poor customer support responses when trying to resolve these problems. Furthermore, a few individuals stated that handles became loose or parts showed unexpected wear over time.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, highlighting both appealing and frustrating... See more

Quality

Reviewers highlight positive aspects of quality, noting that some items feature even heating and provide a... See more

Order

People report ambiguous experiences with order, highlighting prolonged delays and difficulties in receiving... See more

Delivery service

Users describe negative interactions with delivery service, highlighting severe delays and slow shipping... See more

Customer service

Customers had negative experiences with customer service, expressing deep frustration over prolonged delays... See more

Reviews shaping this summary

Rated 3 out of 5 stars

After you fry, bacon or sausage, even though you put oil in a pan before you fry them, you have to clean the pan before you can fry eggs it all sticks and then you have to clean the pan again after yo... See more

Company replied

Rated 4 out of 5 stars

The cookware is beautiful. Unfortunately there is a small dent in the handle of the smaller pot. I contacted customer service. Kathleen was quick to respond. We emailed back and forth. I sent her a pi... See more

Company replied

Rated 4 out of 5 stars

This is a very good pan with even heating, but, food definitely sticks to it. It is better than stainless steel and safer Than traditional non stick cookware But it is not a miracle pan and r... See more

Company replied

Rated 4 out of 5 stars

I am enjoying using Titanium! The most important aspect is the fact that it doesn’t harbor any bacteria & it’s 100% non toxic! The products that I use to prep & cook with must be healthy & free of all... See more

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

Taima Titanium offers the safest kitchenware, crafted from 100% pure titanium to protect your health. Our non-toxic, antibacterial cookware is designed for durability and performance, helping you create healthier meals without harmful chemicals. Experience the next level of kitchen safety with Taima.


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 48 hours

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3.1

All reviews

(1,034)

953 reviews in the last 12 months

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Rated 1 out of 5 stars

Just received a reply to my prior paid…

Just received a reply to my prior paid in June review. I'm wondering if this company used AI to generate their reply. As I point out in that review, contacting Customer Service has been providing the run around solutions for over 12 weeks with no concrete information on when I will receive my paid order. Their reply offers me a solution - Please call Customer Service so they can assist in resolving the issue. Why didn't I think of that? Amazing the level of incompetence for a company! A 1 star is way to generous!

5 September 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Wade,

We sincerely apologize for the frustration and disappointment you’ve experienced. We understand how upsetting it must be to wait over 12 weeks for a paid order, especially after already contacting Customer Service.

We’re also sorry that our previous response felt dismissive. That was not our intention, and we truly regret the way this has been handled.

Please email us at hello@taimatitanium.com with your order details so we can personally look into this and work toward a proper resolution.

Thank you for your patience, and please accept our sincere apologies.

Warm regards,
Taima Titanium Team

Rated 5 out of 5 stars

I’ll never have to buy pots and pans…

I’ll never have to buy pots and pans again! These truly are the best!

16 July 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Joyanne,

Thank you so much, Joyanne! We’re absolutely thrilled to hear that you’re loving your Taima Titanium cookware! ❤️

It means so much to know that you feel you’ve found cookware you can count on for years to come. We truly appreciate your support and kind words!

— Taima Titanium Team

Rated 5 out of 5 stars

After some trial and error…

After some trial and error these pans have been great to cook with. Non stick and clean so easily,

15 August 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Derek,

Thank you so much, Derek! We’re thrilled to hear that, after some trial and error, you’ve found the pans great to cook with. It’s wonderful to know you’re enjoying their non-stick performance and how easy they are to clean.

We truly appreciate you taking the time to share your experience and are so happy to have you as part of the Taima Titanium family!

— Taima Titanium Team

Rated 1 out of 5 stars

The 11" fry pan does not perform as…

The 11" fry pan does not perform as advertised even after following the seasoning instructions that came with the product. I would call it false advertisement at best. In process of trying to get a refund...and send this crap back. We will see...........

16 August 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Rick,

We’re very sorry to hear that the 11" fry pan did not meet your expectations, especially after you followed the seasoning instructions provided. We understand how frustrating that must be, and we sincerely apologize for the experience.

We’d like the opportunity to help make this right and assist with your refund and return. Please contact our customer support team at hello@taimatitanium.com, and we’ll be happy to look into this for you.

Thank you for bringing this to our attention.

— Taima Titanium Team

Rated 5 out of 5 stars

Fine quality pans

I love the two pans and kitchen knife - fine quality and it can stir fry and cook everything so well! Easy cleanup! Waiting for the cutting boards.

22 August 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Josie,

Thank you so much, Josie! We’re thrilled to hear you’re loving your pans and kitchen knife and enjoying how well they perform for stir-frying and everyday cooking. It’s great to know the easy cleanup has been a bonus too!

We hope you love your cutting boards just as much when they arrive. Thank you for choosing Taima Titanium and for sharing your experience!

— Taima Titanium Team

Rated 4 out of 5 stars

The pan is outstanding…but one has a problem

The pan is outstanding, as claimed. Couldn’t be happier. However, I ordered two, and the second one came in with loose bolts on the handle (and therefore dangerous for my 83-year-old grip). Every 5 days or so I have to ask my friendly maintenance manager in my building to tighten it again. Frankly, I’d rather return it, but the box disappeared while I was away on vacation (my over-eager housekeeper probably thought she was doing good by cleaning out the closet). Any way I could return it? I would happily use the credit for the set of kitchen tools I’ve had my eye on. You would not need to refund the money. Thanks. I look forward to your reply.

24 August 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi,

Thank you so much for your kind words about the pan—we’re delighted to hear that you’ve been happy with its performance.

We’re very sorry, however, about the issue with the handle on your second pan. A loose handle is certainly not something you should have to deal with, especially when it affects your confidence and safety while using the pan. We completely understand why you would prefer to return it.

We’d be happy to help arrange a return and assist with applying the credit toward the kitchen tool set you’ve been interested in. Please contact our customer support team at hello@taimatitanium.com, and we’ll be glad to help get this sorted for you.

Thank you again for bringing this to our attention, and we sincerely apologize for the inconvenience.

— Taima Titanium Team

Rated 1 out of 5 stars

SCAM COMPANY CONTINUED......see my…

SCAM COMPANY CONTINUED......see my first review. The telephone number provided BY TAIMA does not connect to anything!!! That number is 833-897-3529. Why would they provide a non-working number. But thank you for your default response of meaningless words. Sorry, you don't pass the TRUST test.

14 August 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Mo,

We’re truly sorry for the frustration you’ve experienced, and we especially apologize that the phone number provided did not connect. We understand why this would further damage your confidence in us, and we take your feedback seriously.

We don’t want to give you another generic response. Please contact our customer support team directly at hello@taimatitanium.com so we can look into your specific situation and work toward a proper resolution.

Thank you for bringing this to our attention, and we sincerely apologize for letting you down.

— Taima Titanium Team

Rated 1 out of 5 stars

WORST pan ever

WORST. PAN. EVER!!!!!!! I followed the seasoing instructions when I received the pan and then tried cooking a few things in it. Followed the directions etc. IT IS NOT NONSTICK. EVEN COOKING AT EXTREMELY LOW TEMPERATURES! If you like to spend lots of time scraping food off a pan, this is the one for you.
Also the handle is screwed on and it loosens extremely easily. Piece of junk for $150.00. Dont buy.

30 August 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Carol,

We’re truly sorry to hear about your experience with the pan. This is certainly not the experience we want for our customers, especially given the investment you made.

We take your concerns regarding the cooking performance and the loose handle seriously and would appreciate the opportunity to look into this further and help make things right. Please contact our customer support team at hello@taimatitanium.com with your order details.

Thank you for bringing this to our attention, and we sincerely apologize for the frustration and disappointment caused.

Warm regards,
The Taima Titanium Team

Rated 1 out of 5 stars

Company won’t process refund for unused, returned items

I ordered some pots and other items form Taima, although changed my mind after I placed the order. I returned the unused. The packages were not opened and I shipped them back per the company’s instructions, which included sending photos of the packages and return receipts from UPS. It’s been months, and I still haven’t received a refund. I get an email response when I inquire from what I suspect is a bot. What a scam.

30 August 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Teresa,

We sincerely apologize for the delay and frustration you’ve experienced regarding your return and refund. We understand how concerning it is to wait this long, especially after following the return instructions and providing the requested documentation.

Please contact our customer support team directly at hello@taimatitanium.com with your order number and return details so we can review your case and assist in resolving this as quickly as possible.

We’re sorry again for your experience and appreciate you bringing this matter to our attention.

Warm regards,
The Taima Titanium Team

Rated 5 out of 5 stars

IT'S the best for my family for me

IT'S the best for my family for me, now I am confidently cooking. Easy to clean and free on burns.

28 August 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Elizabeth,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Taima Titanium has made cooking easier and given you more confidence in the kitchen. Knowing that it’s working well for you and your family truly means a lot to us.

We’re also glad to hear that you find it easy to clean. Thank you for choosing Taima Titanium!

Warm regards,
The Taima Titanium Team

Rated 4 out of 5 stars

Great pans

Great pans, need tips on cooking different foods so they don’t stick

27 August 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi John,

Thank you so much for your kind review! We’re delighted to hear you’re enjoying your Taima Titanium pans. 😊

We’d be happy to share some cooking tips to help prevent sticking with different foods. Please feel free to reach out to us at hello@taimatitanium.com — we’re always happy to help!

Warm regards,
Taima Titanium Team

Rated 1 out of 5 stars

It’s been 2 solid months since I placed…

It’s been 2 solid months since I placed an order for the full set of pots and pans. I have still only received the pans but no pots. There is no explanation as to why my order hasn’t arrived yet..this is a Chinese drop shipping company that just resells super cheap crap off of Temu. My pans are already coming apart. Don’t waste your money on this absolute shitty scam of a brand

26 June 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Daniel,

We’re truly sorry for the long wait, the missing pots, and especially the issue you’ve experienced with the pans. We completely understand your frustration and sincerely apologize that your experience hasn’t met our standards.

Please contact our customer support team at hello@taimatitanium.com with your order details and photos of the issue. We’d really appreciate the opportunity to look into this and make things right.

Warm regards,
Taima Titanium Team

Rated 5 out of 5 stars

I enjoyed it so much I bought some more

24 August 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Richard,

Thank you so much for the wonderful review! We’re thrilled to hear you enjoyed your Taima Titanium pan enough to come back for more. 😊

We truly appreciate your support and hope you continue loving your new cookware!

Warm regards,
Taima Titanium Team

Rated 4 out of 5 stars

This is a very good pan with even…

This is a very good pan with even heating, but, food definitely sticks to it.
It is better than stainless steel and safer
Than traditional non stick cookware
But it is not a miracle pan and requires
A bit of adjustment, which for now is worth it until something better comes along. I have followed the manufacturers
Instructions to the letter
Addition to review- I have been using this pan daily and the surface is becoming more non stick it is easier to clean and food releases good

25 August 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Mary,

Thank you so much for your thoughtful and honest review! We’re glad to hear you’re enjoying the even heating and that, with daily use, the pan has become easier to clean and food releases more easily. 😊

We really appreciate you taking the time to share your experience and cooking journey with us!

Warm regards,
Taima Titanium Team

Rated 5 out of 5 stars

This is the most beautiful cookware…

This is the most beautiful cookware I’ve ever seen/owned! All you have to do is season it as per the directions and it’s good to go. So very happy with my purchase and absolutely recommend they were packaged beautifully as well!

24 August 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Cher,

Thank you so much for your lovely review! We’re thrilled to hear how much you love your Taima Titanium cookware and that you had such a great experience from seasoning to packaging. 😊

Your recommendation truly means a lot to us. Happy cooking!

Warm regards,
Taima Titanium Team

Rated 1 out of 5 stars

Avoid this manufacturer

I purchased a single frying pan, after waiting a long period of time it finally showed up. The bolted handle was completely loose and and there are weld burns all over it. Communicating through email, yes offer a 30 day return policy but buyer beware, they charge a $25 restocking fee and you are expected to pay the return shipping. Their marketing is great, customer service is non-existent

I’ve seen your reply here.. I have been communicating with your customer service, they keep regurgitating the same rhetoric with no solution. EVERYONE PLEASE AVOID THIS COMPANY

22 August 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi John,

We’re truly sorry about the condition of your pan and the frustration caused by the delay and return process. This is not the experience we want for our customers.

Please contact us at hello@taimatitanium.com with your order details and, if possible, photos of the pan. We’d really appreciate the opportunity to look into this and make things right.

Warm regards,
Taima Titanium Team

Rated 4 out of 5 stars

Dented pot takes shine off collection

The cookware is beautiful. Unfortunately there is a small dent in the handle of the smaller pot. I contacted customer service. Kathleen was quick to respond. We emailed back and forth. I sent her a picture. The company offered 20% refund on the pot. After spending over $1,400 on the titanium collection, I was hoping that the company would offer a new pot to replace the old. With that in mind, I turned down the offer. The company made no further offers. So I have a usable, but damaged pot. It really takes the shine off the whole collection.

15 August 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Linda,

We’re glad to hear that you love the cookware, Linda, but we’re truly sorry that the dent in your pot took away from your experience with the collection.

We completely understand why, after investing in the full titanium collection, you were hoping for a replacement rather than a partial refund. We also appreciate you taking the time to provide photos and work with Kathleen throughout the process.

We’re sorry we couldn’t meet your expectations and that you were left with a damaged pot. Please reach out to us again at hello@taimatitanium.com so our team can take another look at your case and see how we can better assist you.

— Taima Titanium Team

Rated 1 out of 5 stars

I am responding to their blasse boiler…

I am responding to their blasse boiler plate reply to contact them about my experience. I have contacted them multiple times and they will not respond. I have asked to speak with a manager for 3 weeks with no response except the same we are disspointed. You cannot actually speak to anyone and the person or bot who responds to email cannot actually do anything. Really a shocking company. I think they were hoping i would forget and they could keep my money after I returned my product with no refund.

Does Taima even read these reviews before they reply. I love how they keep telling me to contact customer service about my concerns but the reason I posted is because I have been contacting them for weeks with no resolution. Just placations that they are sorry for my frustration and they are reviewing my case. What is there to review when I have returned an unopened and unused product. They have already been “ reviewing my case “ for weeks with nothing. Naturally, once I got my credit card company involved to dispute the charge they said they refunded me the next day after no response to my complaints for weeks. But I’m still waiting for it to post. They truly are a deceptive and degenerate company.

23 August 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Leigh,

We’re truly sorry, Leigh. We understand how frustrating and disappointing it must have been to feel that your concerns were not being properly addressed, especially after you had already reached out multiple times and requested to speak with a manager.

This is certainly not the level of service we want to provide, and we sincerely apologize for the lack of communication and the frustration this has caused.

Please contact our customer support team directly at hello@taimatitanium.com so we can personally review your case and work toward resolving this for you.

— Taima Titanium Team

Rated 1 out of 5 stars

They do everything possible to delay…

They do everything possible to delay payment. I had to provide proof I had not used the pan, sent a copy of my return receipt, confirm that the return was completed and communicate each time with them. Still, waiting for my refund. DO NOT BUY THIS PRODUCT.

21 August 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Dimitra,

We’re very sorry for the frustration and inconvenience you’ve experienced with your return and refund. We understand how disappointing it is to have to provide multiple confirmations and still be waiting for your refund.

This is not the experience we want for our customers, and we sincerely apologize for the delay and the repeated communication you’ve had to go through.

Please contact our customer support team at hello@taimatitanium.com so we can review your case and work to resolve the refund as quickly as possible.

— Taima Titanium Team

Rated 2 out of 5 stars

Very disappointed This item is still showing shipping in…

This item is still showing shipping in progress though it arrived over a month ago. Paid $200 for a “non-stick” top tier titanium pan that sticks worse than my old stainless steel pans. Handle is a “bolt on”! Bolts were loose and barely finger tightened. Very disappointed with this “market fluff” advertised rip off! I do not recommend! Buy Hexclad instead!

23 July 2026
Unprompted review
Taima Titanium logo

Reply from Taima Titanium

Hi Frank,

We’re very sorry to hear about your experience and understand your disappointment. We apologize for the issues you encountered with the shipping status, the pan’s performance, and especially the loose handle bolts. That is certainly not the quality or experience we want our customers to receive.

We’d appreciate the opportunity to look into this for you and make things right. Please contact our customer support team at hello@taimatitanium.com with your order details so we can assist you directly.

— Taima Titanium Team

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