After you fry, bacon or sausage, even though you put oil in a pan before you fry them, you have to clean the pan before you can fry eggs it all sticks and then you have to clean the pan again after yo... See more
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Taima Titanium offers the safest kitchenware, crafted from 100% pure titanium to protect your health. Our non-toxic, antibacterial cookware is designed for durability and performance, helping you create healthier meals without harmful chemicals. Experience the next level of kitchen safety with Taima.
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Just received a reply to my prior paid in June review. I'm wondering if this company used AI to generate their reply. As I point out in that review, contacting Customer Service has been providing the run around solutions for over 12 weeks with no concrete information on when I will receive my paid order. Their reply offers me a solution - Please call Customer Service so they can assist in resolving the issue. Why didn't I think of that? Amazing the level of incompetence for a company! A 1 star is way to generous!
Reply from Taima Titanium
I’ll never have to buy pots and pans again! These truly are the best!
Reply from Taima Titanium
After some trial and error these pans have been great to cook with. Non stick and clean so easily,
Reply from Taima Titanium
The 11" fry pan does not perform as advertised even after following the seasoning instructions that came with the product. I would call it false advertisement at best. In process of trying to get a refund...and send this crap back. We will see...........
Reply from Taima Titanium
I love the two pans and kitchen knife - fine quality and it can stir fry and cook everything so well! Easy cleanup! Waiting for the cutting boards.
Reply from Taima Titanium
The pan is outstanding, as claimed. Couldn’t be happier. However, I ordered two, and the second one came in with loose bolts on the handle (and therefore dangerous for my 83-year-old grip). Every 5 days or so I have to ask my friendly maintenance manager in my building to tighten it again. Frankly, I’d rather return it, but the box disappeared while I was away on vacation (my over-eager housekeeper probably thought she was doing good by cleaning out the closet). Any way I could return it? I would happily use the credit for the set of kitchen tools I’ve had my eye on. You would not need to refund the money. Thanks. I look forward to your reply.
Reply from Taima Titanium
SCAM COMPANY CONTINUED......see my first review. The telephone number provided BY TAIMA does not connect to anything!!! That number is 833-897-3529. Why would they provide a non-working number. But thank you for your default response of meaningless words. Sorry, you don't pass the TRUST test.
Reply from Taima Titanium
WORST. PAN. EVER!!!!!!! I followed the seasoing instructions when I received the pan and then tried cooking a few things in it. Followed the directions etc. IT IS NOT NONSTICK. EVEN COOKING AT EXTREMELY LOW TEMPERATURES! If you like to spend lots of time scraping food off a pan, this is the one for you.
Also the handle is screwed on and it loosens extremely easily. Piece of junk for $150.00. Dont buy.
Reply from Taima Titanium
I ordered some pots and other items form Taima, although changed my mind after I placed the order. I returned the unused. The packages were not opened and I shipped them back per the company’s instructions, which included sending photos of the packages and return receipts from UPS. It’s been months, and I still haven’t received a refund. I get an email response when I inquire from what I suspect is a bot. What a scam.
Reply from Taima Titanium
IT'S the best for my family for me, now I am confidently cooking. Easy to clean and free on burns.
Reply from Taima Titanium
Great pans, need tips on cooking different foods so they don’t stick
Reply from Taima Titanium
It’s been 2 solid months since I placed an order for the full set of pots and pans. I have still only received the pans but no pots. There is no explanation as to why my order hasn’t arrived yet..this is a Chinese drop shipping company that just resells super cheap crap off of Temu. My pans are already coming apart. Don’t waste your money on this absolute shitty scam of a brand
Reply from Taima Titanium
This is a very good pan with even heating, but, food definitely sticks to it.
It is better than stainless steel and safer
Than traditional non stick cookware
But it is not a miracle pan and requires
A bit of adjustment, which for now is worth it until something better comes along. I have followed the manufacturers
Instructions to the letter
Addition to review- I have been using this pan daily and the surface is becoming more non stick it is easier to clean and food releases good
Reply from Taima Titanium
This is the most beautiful cookware I’ve ever seen/owned! All you have to do is season it as per the directions and it’s good to go. So very happy with my purchase and absolutely recommend they were packaged beautifully as well!
Reply from Taima Titanium
I purchased a single frying pan, after waiting a long period of time it finally showed up. The bolted handle was completely loose and and there are weld burns all over it. Communicating through email, yes offer a 30 day return policy but buyer beware, they charge a $25 restocking fee and you are expected to pay the return shipping. Their marketing is great, customer service is non-existent
I’ve seen your reply here.. I have been communicating with your customer service, they keep regurgitating the same rhetoric with no solution. EVERYONE PLEASE AVOID THIS COMPANY
Reply from Taima Titanium
The cookware is beautiful. Unfortunately there is a small dent in the handle of the smaller pot. I contacted customer service. Kathleen was quick to respond. We emailed back and forth. I sent her a picture. The company offered 20% refund on the pot. After spending over $1,400 on the titanium collection, I was hoping that the company would offer a new pot to replace the old. With that in mind, I turned down the offer. The company made no further offers. So I have a usable, but damaged pot. It really takes the shine off the whole collection.
Reply from Taima Titanium
I am responding to their blasse boiler plate reply to contact them about my experience. I have contacted them multiple times and they will not respond. I have asked to speak with a manager for 3 weeks with no response except the same we are disspointed. You cannot actually speak to anyone and the person or bot who responds to email cannot actually do anything. Really a shocking company. I think they were hoping i would forget and they could keep my money after I returned my product with no refund.
Does Taima even read these reviews before they reply. I love how they keep telling me to contact customer service about my concerns but the reason I posted is because I have been contacting them for weeks with no resolution. Just placations that they are sorry for my frustration and they are reviewing my case. What is there to review when I have returned an unopened and unused product. They have already been “ reviewing my case “ for weeks with nothing. Naturally, once I got my credit card company involved to dispute the charge they said they refunded me the next day after no response to my complaints for weeks. But I’m still waiting for it to post. They truly are a deceptive and degenerate company.
Reply from Taima Titanium
They do everything possible to delay payment. I had to provide proof I had not used the pan, sent a copy of my return receipt, confirm that the return was completed and communicate each time with them. Still, waiting for my refund. DO NOT BUY THIS PRODUCT.
Reply from Taima Titanium
This item is still showing shipping in progress though it arrived over a month ago. Paid $200 for a “non-stick” top tier titanium pan that sticks worse than my old stainless steel pans. Handle is a “bolt on”! Bolts were loose and barely finger tightened. Very disappointed with this “market fluff” advertised rip off! I do not recommend! Buy Hexclad instead!
Reply from Taima Titanium
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