Really good overall I guess. Received quick response from the doctor, approval, etc - intro pricing great. But there was a blip between approval and knowing when I’d receive the medication. The syste... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Boost energy, muscle growth, focus, and libido with personalized TRT. Our online clinic connects you with licensed doctors for safe, effective hormone care and ships life-changing medication directly to your door.
Contact info
325 W Washington St, 92103, San Diego, United States
- support@taurusmeds.com
- taurusmeds.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 1% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been dealing with this company for 4…
Been dealing with this company for 4 months has been a nightmare. Since day one got my first month for $79 when trying to skip a month they sent it out for free then when returning back home from offshore added the nad+ was told it would be 358 for both got approved for both meds only 1 shipped out contacted patient support was told I got 3 months at a discounted rate 2 weeks later another 358 contacted support again and was told 358 for both meds when asked why I didn't receive the meds with my last order was told that it hasn't shipped due to pharmacy but no updated email and still charged for a med i never received when brought up i was told i was told it was for 3 months was told she didnt know why i was told that.attempted to cancel subscription no luck with support attempted through the online portal that hasn't updated in a month no luck avoid this place while they do send the meds there customer support sucks and are no help explaining what your being charged for and get mixed answers ended up having to get a new card from my bank just to cancel. Glad my bank caught it as faurd before it got charged
I’m a Taurus so love the name
I’m a Taurus so love the name. Super modern web experience. Straight shooting content, easy navigation, clean look, and fast. Can’t wait to enjoy the experience ;-)!
Horrible
Horrible! Don’t do business with this company. Their customer service is practically nonexistent! Once you need something from them they ghost you. I was going to them from another local clinic so they needed info on my current prescription. Once I provided it they told me it wasn’t what they needed. When I told them to actually READ the pdf and that everything was there they finally admitted they had what they needed. I have since been trying to get ahold of SOMEBODY who can answer me on when we can begin treatment. Crickets!! They won’t answer back. Emails remain unanswered and when I call they just say they’re working on it and it should only take 24 hrs. It’s been a week! They only want your money, and once they get it they could care less about you.
DO NOT DO BUSINESS WITH Taurus Medical…
DO NOT DO BUSINESS WITH Taurus Medical under any circumstances. They bombarded me with messages about setting up a telehealth consultation, and when it finally happened, it turned out they could only prescribe a 40 mg combination of sildenafil and Cialis. A ten-dose package for one month for $159.90. I could get a stronger prescription for much less money from my regular doctor. Taurus is of much less value than seeing a regular doctor. Their website is extremely unhelpful, and I'm sure that's intentional. DO NOT DO BUSINESS WITH THEM UNDER ANY CIRCUMSTANCES. They are a rip-off.
Fantastic from start to finish
Fantastic from start to finish. So easy to do the intake and the white-glove concierge service makes it seamless. Can't recommend enough!!!
I own a couple taurus firearms and i am…
I own a couple taurus firearms and i am highly please with the build quality and customer support when needed. Thank you!
0 stars if I could
0 stars if I could! Fraud and a scam. Payment is wrong and refusal to refund. Don’t be surprised to see this company in court at some point.
It was quick easy
It was quick easy, and they guided you through all the questions
Wellness online service
The online service is quick . And user friendly.
Best part is there is no membership fee . This is what made me decide to go with Taurus . And I have been for a while looking for an online reputable wellness provider.
Subscription cancellation is impossible.
Product works well, but they make it impossible to stop a subscription. Literally, there is no way to do it, the cancel button in your account is not activated/functioning. There is no way to contact a customer service representative; the lame AI firewall must have been acquired at a discount. I had to cancel the credit card that was on file for refills because I didn't want to end up with hundreds of medications. Proceed with caution.
Things stayed hard but got easier
Things stayed hard but got easier. Great product. No complaints.
Great customer service
Great customer service. Quick and easy. All questions answered in a timely manner. Felt like doing buisness with a company that really cared about the customer.
It was so easy and quick
It was so easy and quick! This people have been a pleasure to deal with. I plan on telling everybody how good they are!!!
Legit a bit but also Illegit a bit... seems scammy
Seemed legit. Did my research and using this for NAD (injury recovery). Good reviews about product legitimacy - customer service - etc...
1st two subscriptions came as advertised but have not received anything since AUGUST. This is where it get's scammy: They continue to charge my credit card for the NAD ($179) for the last 2 months but have not sent the NAD. Their customer service line refuses to refund saying it is "in process"... it has been "submitted"..."sent to the pharmacy" "being compounded" Nice people on the other end of the phone but have clearly been instructed to not refund, cancel, or do more than try to stall - The agreement states no refund for items once shipped - They are telling me that there are no refunds available. Feels like the ownership is running a website, fulfilling from 3rd party compounders, using a call center for customer service and making lotta $$.
Great customer service, Great team, Great support
Great customer service! I was greeted with respect, kindness and the team members who have helped me to this point have been outstanding. I could not ask for a more supportive group to back me on my journey to a happy, healthy life using Taurus TRT. When I had questions, Taurus support had answers, when i needed advice, the Care providers were there to offer their expertise every step of the way!
Amazing product
Great product, wouldn’t turn back to the alternatives, also customer service is very professional and kind.
The web site experience was fast and…
The web site experience was fast and easy. Waiting to try the product.
Don’t order from this company
Don’t order from this company. It’s on auto ship and no way to cancel orders. Or stop the auto ship. Have to report card missing and get a new CC..
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.